IT Analyst
Job Details: IT Analyst
Contract Type: Limited Annual Contract, renewed upon agreement
YOUR ‘DAY TO DAY’
Understand the business requirements; perform analysis and translation of business requirements to technical specifications; provide solutions design, build, and deploy IT solutions and services; provide maintenance and support.
• Collect business requirements for changes in processes and technical areas
• Analyze and define information and technical needs.
• Formalize scope and deliverables for technical process and changes.
• Execute the deployment and localization of the global IT system solutions.
• Provide maintenance and support for local and global IT system solutions. Perform troubleshooting and solving issues as they occur in day-to-day business
• Adhere to relevant policies, procedures, and standards to achieve quality and compliance of solution and services.
WHO WE’RE LOOKING FOR
- 5 years of experience, particularly in system development and related projects implementation, and business experience.
- University degree in Computer Science or Information Systems
- Experience in Project Management and service management.
- Database Management
- Good command of written and spoken English is a must
- Experience in ITIL and Agile frameworks are a plus
- Troubleshooting analysis & problem-solving skills
- Experience with providing daily support for the servers, applications, or the web services
- Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
- Work with stakeholders to coordinate the review and provide assurance of deliverables
- Knowledge in IT technologies: Server, Cloud, Servers, Networks & Storage, Integration
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