Community Center Programs Manager

Organization Background
Collateral Repair Project (CRP) is a grassroots effort in Amman, Jordan that has provided much-needed assistance to vulnerable communities since 2006. We seek to assist those in need, foster social cohesion, offer learning opportunities, and help in building peace and reconciliation. Our services are provided regardless of background, and we currently provide assistance to people from many nationalities (e.g. Syria, Iraq, Jordan, Sudan, Yemen, Somalia).
CRP’s holistic approach involves deep community engagement, where we help individuals build resilience and heal from trauma. At our Family Resource and Community Centers, CRP provides a variety of educational, recreational, and wellness activities, which aid our community to gain skills and build community. Additionally, we provide community service and leadership opportunities for people to serve others, which has proven to be a key driver of empowerment and resilience. CRP’s greatest strengths are the deep knowledge and trust we have established with the community we serve, our commitment to community-based engagement, and our ability to develop nuanced, cost-effective, and impactful programs.
Our team members are dynamic, empathetic, and creative problem solvers who actively serve our community by continuously enhancing the impact of our programs and bringing our work to the forefront of best practices.
Work Environment
Our team brings together staff members and community volunteers in a dynamic work environment where personal initiative drives success. We are passionate individuals dedicated to making a difference and good listeners who typically work closely and value efficient teamwork. Our community centers are vibrant spaces where hospitality, enthusiasm, and cheerfulness are encouraged. They are also our office space where we work together, share tasks, and interact casually and free from rigid formality and hierarchy. CRP’s work environment provides a unique opportunity for those willing to learn, grow, and develop a broad range of professional and interpersonal skills.
Position Description
The Programs Manager will report directly to CRP’s Programs Director and is responsible for activities including, but not limited to:

• Develop CC programs’ strategic objectives in coordination with the Programs Director and leadership team’s annual organizational strategy.
• Design and implementation oversight of all CC programs.
• Direct management of Community Center Programs Coordinators to coach, train, and support as needed to ensure excellent CC program implementation.
• Oversee grant-funded program implementation, ensuring excellent quality, successful donor relationship building, and prompt communication. This includes project management, budget oversight, and grant reporting.
• Support the grant writing team by actively participating in community center project design.
• Coordinate regularly with the other departments to ensure seamless information sharing, tool development, and staff training to enhance community programming, customer service, and MEAL across the organization.
• Represent CRP at various cluster-specific working group meetings.
• Any other tasks assigned by the line manager and leadership team.

Necessary Qualifications
Successful candidates must have the ability to

• Develop clear goals consistent with organizational policies and strategies;
• Prioritize tasks and respond to opportunities quickly and efficiently;
• Work independently with minimal supervision;
• Think creatively and function pragmatically;
• Foresee risks and allow for contingencies when planning;
• Monitor and adjust plans and actions as necessary;
• Listen to others, correctly interpret messages and respond appropriately;
• Work collaboratively with colleagues to achieve organizational goals.

Experience

• Bachelor’s degree in a relevant field or equivalent experience in similar roles.
• Minimum of 7 years relevant working experience; previous work with refugees or other vulnerable populations is highly desirable
• English fluency is required, Arabic proficiency is a must;
• Excellent verbal and written communication skills;
• Creativity and flexibility in planning and problem-solving;
• Effective team leader and able to maintain a positive working culture for all team members.
• Computer literacy and proficiency in Microsoft Office (Word, Excel) and Google Drive, experience with project management software preferred;

Salary range: 900 -1100 JOD
How to apply

Interested candidates should send their resume to [email protected] and write Community Center Programs Manager in the subject line.
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