Sales Manager

Sales Manager

الوصف الوظيفي

We seek a passionate SALES MANAGER for multiple restaurants & coffee shop

An ideal candidate would have proven experience as Coffee Shop & Restaurant Manager in UAE handling between 20+ shops.

Responsibilities:

· Managers make sure day-to-day operations run smoothly and efficiently.

· Their goal is to provide customers with a pleasant experience that lives up to brand standards while protecting profitability.

· As a Manager, the main purpose of the role is to be fully accountable for the restaurant's operations while planning, organizing, and leading all processes of restaurant operations to ensure the delivery of a quality food and beverage experience and achieve the highest guest satisfaction.

· Manage the shop service to consistently meet high standards

· Manage 20-30 branches

· Monitor service and food and beverage standards in the outlet ensuring compliance, quality, and consistency while addressing underperformance as necessary.

· Plan and lead the special/innovative brand/concept promotions, offers, and activities that generate additional revenue and interest.

· Effectively control the flow of customers and the interaction between the front and back-of-house throughout service.

· Make recommendations for the modernization of equipment, service methods, and presentation to improve guest satisfaction and profits.

· Ensure team members maximize all sales opportunities.

· Ensure team members consistently maintain brand standards and high levels of customer service

· Actively engage with guests to obtain feedback and measure satisfaction, and address areas of concern as required.

· Ensure appropriate communication processes are established.

· Accurately manage all transactions during service.

· Manage team Member schedules, stock, and wastage levels.

GENERAL MANAGEMENT & ADMINISTRATION

– Reporting directly to the General Manager / Director of the company

· coordinating and optimizing front- and back-of-house Coffee & restaurant operations

· controlling operational costs and promoting efficiency

· weekly, monthly, and annual financial reporting

· taking reservations

· troubleshooting

· greeting and advising customers

· delivering F&B service to satisfy customer expectations

· fostering positive customer relations

· dealing with customer inquiries and complaints

· Human resources

· recruiting, training, and supervising staff

· managing the staff rotation

· conducting performance appraisals and setting targets

· optimizing workflow and productivity

المهارات

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

· Minimum 5 years of F&B leadership experience as a Coffee/Restaurant Manager

– Extensive knowledge and experience in handling 20+ branches

· Previous experience in successful high volume/quality standalone F&B concepts.

· Excellent interpersonal skills and grooming standards.

· Proven track record in successfully launching promotions / new concepts.

· Excellent / Creative Menu and Beverage List Development Abilities.

· Strong Knowledge of Implementing Brand Standards.

· Creativity and innovation in food and beverage concepts and operations.

· Demonstrable achievements in improving guest satisfaction and profitability.

· Good problem-solving and follow-up ability.

· Flexibility to respond to a range of different work situations.

· Ability to work on your own or in teams.

تفاصيل الوظيفة

منطقة الوظيفة

أبو ظبي, الإمارات العربية المتحدة

قطاع الشركة

المطاعم وخدمات الطعام

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

المبيعات

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

المرشح المفضل

المستوى المهني

إدارة

عدد سنوات الخبرة

الحد الأدنى: 5 الحد الأقصى: 10

منطقة الإقامة

أبو ظبي,الإمارات العربية المتحدة

الجنس

ذكر

الشهادة

بكالوريوس/ دبلوم عالي

للتقدم على الوظيفة