Assistant Manager Restaurant

29 مارس، 2023

0 0 2 دقائق

الوصف الوظيفي

Duties & Responsibilities:
 
 
 To run a smooth and efficient shift in the restaurant ensuring all standards, policies and procedures are adhered to. This will include all the Shift Supervisors activities, plus all activities that impacts store QSC levels. This will include:
 
 Manage the crew training program and responsible for store personnel files
 Helps complete monthly store reports
 Assist in training of Service Experts and Managers Trainees
 Responsible for the training of Service Supervisors
 Assist the store manager in the control of all P&L line items and helps to budget and control assigned tasks
 Maintain spare parts inventories (if applicable)
 Responsible for all equipment
 Manage crew incentives
 
 
Nature and Scope:
 This position, reports to the Restaurant Manager. Reporting to the Assistant Manager are crew members, Service Experts and Shift Supervisors, all part of the Crew Ladder Positions. He is also expected to work well under pressure and with a heavy workload in a variety of schedules to include nights, weekends and holidays
 
 
 Requirements
 Good written, verbal and interpersonal skills, as well as a command of the English Language are required.
 
 He is expected to have completed the following Certification Program
: B.M.T.
 The B.M.T. (Basic Management Training) includes the following:
 
 · Food Safety
 · Time Management
 · Crew Training
 · Management Accountabilities
 · Stress Management
 · Product Quality
 · Customer Delight
 · Communications
 · Situation Management Game
 · Production Control
 · Equipment Trouble Shooting
 · Legal Compliance
 · Management Control
 · Safety /Security
 
 
Skills/Qualifications:
 · To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
 · The requirements listed are representative of the knowledge, skill and /or ability required
 
Experience Year/Area:
 Minimum 2-3 years' experience in field management role within similar QSR environment
 Personal Effectiveness / Interaction – Leadership, influence and communication, conflict resolution, teamwork
 Results Orientation / Execution – problem solving, decision making, planning, performance management
 Business / Technical Excellence – strong business acumen, specialized knowledge, stakeholder/customer focus
 Strategic Thinking – strategic foresight, global thinking
 Ethics and integrity
 Commitment and drive
 Appreciation of diversity
 Enthusiasm

المهارات

Good written, verbal and interpersonal skills, as well as a command of the English Language are required.
He is expected to have completed the following Certification Program: B.M.T.
The B.M.T. (Basic Management Training) includes the following:
· Food Safety
· Time Management
· Crew Training
· Management Accountabilities
· Stress Management
· Product Quality
· Customer Delight
· Communications
· Situation Management Game
· Production Control
· Equipment Trouble Shooting
· Legal Compliance
· Management Control
· Safety /Security
Skills/Qualifications:
· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
· The requirements listed are representative of the knowledge, skill and /or ability required
Experience Year/Area:
Minimum 2-3 years' experience in field management role within similar QSR environment
Personal Effectiveness / Interaction – Leadership, influence and communication, conflict resolution, teamwork
Results Orientation / Execution – problem solving, decision making, planning, performance management
Business / Technical Excellence – strong business acumen, specialized knowledge, stakeholder/customer focus
Strategic Thinking – strategic foresight, global thinking
Ethics and integrity
Commitment and drive
Appreciation of diversity
Enthusiasm