IT Section Head

2 فبراير، 2023

0 3 دقيقة واحدة

IT Section Head

الوصف الوظيفي

Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Providing support, including procedural documentation and relevant reports.
Supervising & supporting the IT team
Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks
Working continuously on a task until completion (or referral to third parties, if appropriate).
Prioritizing and managing many open cases at one time.
Testing and evaluating new technology.
Running regular checks on network and data security
Identifying and acting on opportunities to improve and update software and systems
Developing and implementing IT policy and best practice guides for the organization
Designing training programs and workshops for staff
Conducting regular system audits
Running and sharing regular operation system reports with senior staff
Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
Managing and reporting on allocation of IT budget

Bachelor’s degree in information technology, computer science, software engineering, or a related field.
Proven experience in managing IT infrastructure and services.
Experience with computer networks, network administration, and network installation.
Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security.
Proficient in Microsoft Windows software, including server, office, and exchange.
Management and leadership skills.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Highly organized and detail-oriented.
Excellent analytical and problem-solving skills.

information Technology

2 فبراير، 2023

0 3 دقيقة واحدة