وظائف الأماراتوظائف بيت الامارات
Workforce management associate
Workforce management associate
الوصف الوظيفي
United Arab Emirates
Mar 27, 2023
Contract Full time
Our client is into the Retail Industry. They are now looking for a Workforce Management Associate to join them.
Roles & Responsibilities:
- Performs call monitoring and provides trend data, quality reports, and feedback to Director, Member Connect.
- Participates in the design of call/email monitoring formats and quality standards.
- Uses quality monitoring data management system to compile and track performance at team and individual levels.
- Coordinates and facilitates call calibration sessions for call center staff.
- Perform other duties as assigned.
المهارات
Preference
- Immediate Joiners
Qualifications:
- 4 years of experience in a similar role
- Should be well versed with Microsoft office tools (excel, Microsoft access, visual basic)
Benefits:
- Medical Insurance
- Visa
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- وكالات التوظيف
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- الموارد البشرية والتوظيف
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 4
