Inside Sales Coordinator

23 مارس، 2023

0 1 2 دقائق

الوصف الوظيفي

ABOUT THE COMPANY

seca, the global market leader in medical measuring systems and scales is dedicated to helping healthcare professionals overcome complex challenges with simple solutions that go beyond height and weight. Since 1840, seca continues to evolve with practical innovations that deliver more advanced and comprehensive care to optimize time, efficiency, and everyday medical processes. Examples include networked measuring stations that communicate with each other, service and software systems that simplify medical routines, vital signs monitor that optimize workflow, and the medical Body Composition Analyzers (mBCA) which uses Bioelectrical Impedance Measurement (BIA) to revolutionize diagnostics and treatment. In addition to sales via our eighteen branch offices, seca products are also exported to over 110 countries.

As our business is expanding globally and regionally and in our pursuit to always move closer to our clients and partners in the region, we are looking for an Inside Sales Coordinator to join our team in Dubai branch to contribute to the below:

Duties and responsibilities

Together with the team, being responsible for multinational customer support from order acceptance to invoicing, including but not limited to order verification and entry, items booking, preparation of export documents and cross-departmental communication
Ensuring smooth order operation and clarity of execution for assigned projects
Collaborating with the sales team to ensure efficient deliveries and prevent delays
Providing customer advice/support by email/telephone as when required
As the Inside sales coordinator you will be involved in the day-to-day operation, follow-ups of customer inquiries and preparation of quotations.
You will personally support existing and new customers from the beginning to the end of order processing (Customer Care) whenever required
Involvement in regional, international, and cross-department projects.

المهارات

The successful candidate will have:

Profound experience in sales support operations and logistics
Cross-departmental collaboration and teamwork come naturally to you
Developed customer relationship management skills in receiving, filtering, and successfully resolving customers' requests and queries.
Ability to quickly adapt to new systems and being able to learn in a timely manner
Working with deadlines is something you are comfortable with
Outstanding organization skills and the ability to provide ad-hoc reports and information whenever required
Good knowledge of SAP R3 (CS and SD module) and MS Office applications
Fluent English skills, French knowledge is a plus.
Bachelor's degree in logistics/business administration/operations related field is an advantage
Clear and concise communication methods across different levels of operation
Experience in process improvement projects