Human Resources Officer P4 (Technology and Analytics) – Rome, Italy

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Are you an experienced Human Resource Technological Solutions Specialist interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organisation investing in its people?

If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.

DEADLINE FOR APPLICATIONS

Applications must be submitted Tuesday, 4th April 2023 (11:59 PM CET).

WHY JOIN US?

• WFP is a 2020 Nobel Peace Prize Laureate
• WFP offers a highly inclusive, diverse and multicultural working environment
• WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities
• A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
• We offer an attractive compensation package (please refer to the Terms and Conditions section)

WHO WE ARE

The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

THE ROLE AND ORGANIZATIONAL CONTEXT

The HR Technology and Analytics Branch – HRMOI is responsible for ongoing support to critical HR operational processes through the appropriate provision and application of information, processes, and enabling technologies. It is also responsible for the development of the HR Division Technology strategy and roadmap that will support integrated talent management processes, enable full visibility into our global workforce by deploying a technology solution that integrates people processes, data, and intelligence from corporate and satellite systems and databases, and will provide workforce analytics and tools to support evidence-based decision making across people-related processes (in particular workforce planning, recruitment, reassignment and deployment to emergencies).

The Branch consists of three teams:

(1) HR Technology Deployment and System Administration and Support for Talent management (SAS TM)

(2) Systems Administration and Support for HR Operations (SAS OP)

(3) HR Reporting & Analytics.

Under the supervision of the Chief HRMOI, the HR Officer (Team Leader) be responsible for the following key duties.

KEY ACCOUNTABILITIES (not all-inclusive)

• Lead the Team for HR Technology deployment and System administration & support for Talent management processes (SAS TM);
• Perform the Special Advisory Role in the HR Technology road map design and implementation to ensure alignment between HR and IT technology strategies;
• Partner with HR branches in the analysis of revised/new HR policies and procedures to determine their impact on the HR technology;
• Lead the preparation of business requirements for changes/enhancements of the HR technology for talent management processes to ensure they are reflective of legislation and support WFP effectively;
• Prepare business requirements for complex system changes;
• Coordinate and supervise the HR staff performing activities related to implementation of the technology solutions to support HR business processes and programs, in partnership with HR customers, IT specialists and other UN agencies;
• Partner with relevant counterparts in corporate functional areas to ensure cross-functional processes and systems are aligned and functioning as required;

• Act as Senior Process Expert for HR training manual preparation and delivery;
• Maintain relationships with and provide operational support to third party bodies, including Social Security, Insurance, Pension Fund, Credit Union, and others to ensure relevant processes are supported with interfaces and data flows;
• Act as WFP HR representative in the inter-agency Workday group and the Workday cliants’ yearly meetings and regular conference calls and advocate for Workday HCM solution enahancement and development that meet WFP’s needs;
• Act as expert reference point for HR stakeholders both in HQ and field for talent management business processes and system changes, promote the best technology solutions based on expert knowledge of talent management technology market;
• Manage feedback from HR stakeholders and escalate, as required;
• Oversee compliant HR Master data integrity; identify trends/potential issues, present recommendations and influence HR leadership to tackle complex problems;
• Lead and motivate a team of HR staff, monitoring performance, providing coaching, training and guidance to ensure appropriate development and enable high performance;
• Participate in the implementation of HR projects as required;
• Act as Deputy Chief HRMOI

QUALIFICATIONS AND KEY REQUIREMENTS

Education:

You have:

• Advanced University Degree in Engineering, Information Technology, Human Resources Management, Business Administration or relevant field.

Experience:

You have:

• Minimum 8 years of experience in of postgraduate professional experience in corporate HR information systems implementation, administration and support;
• Experience in conducting complex business and data analyses and preparing complex business requirements for system development, in performing testing and system deployment;
• Experience in designing and optimising business processes and using modelling tools;
• Experience managing and leading others to meet project deadlines and milestones;
• Strong track record of delivering results in a complex environment;
• A successful track record of implementing change efforts in a global organization with widely decentralized workforce;
• Knowledge and exposure to Workday HCM and corporate information systems based on SAP especially SAP HR (Personnel Administration, Organizational Management & Time Management);
• Knowledge of web-based application development lifecycle, and IT infrastructure;
• Training courses in one or more of the following disciplines: human resources management and information technology, preferably in Workday HCM;

Language:

You have:

• Fluency (level C) in the English language.
• Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working langauge).

MORE ABOUT YOU

• Excellent knowledge of HR business processes, practices and procedures;
• Strong analytical abilities, both quantitative and qualitative and ability to leverage analytical skills in excel;
• Autonomy in decision-making and determining objectives and approaches to critical assignments;
• Strong project and time management skills with an ability to plan ahead, anticipate requirements, problems and obstacles and an ability to juggle competing priorities successfully, and to work on tight deadlines;
• Ability to produce high-quality written materials, including graphically-based PowerPoint presentations as well as text documents;
• Ability to distil qualitative insights from complex data;
• Ability to interact with senior management with maturity and tact;
• Ability to flex to a variety of communication and management styles
• Attention to details and strong coordinating skills;
• Ability to work with ambiguity and build consensus across diverse and global teams;
• Excellent verbal and written communication, organizational and problem solving skills and the ability to work well under;
• Ability to lead, coach and motivate a team.

WFP LEADERSHIP FRAMEWORK

These are the common standards of behaviour that guide HOW we work together to accomplish our mission.

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.

TERMS AND CONDITIONS

Mobility is and continues to be a core contractual requirement in WFP. This position is however classified as “non-rotational” which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. The selected candidate will be employed on a fixed-term contract with a probationary period of one year.

WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.

The position is based in Rome, Italy and the selected candidate will be expected to relocate.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable)
• Once your profile is completed, please apply, and submit your application
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at wfprecruitment@wfp.org in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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