وظائف الأماراتوظائف بيت الامارات
Call Center Representative
Call Center Representative
الوصف الوظيفي
- Attend and manage formal calls and provide accurate and concise information without any delay.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- provide information to the customer about our products and create lead using proper lead type.
- Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
- Back up all the call history details by effectively utilizing the company's call center database.
- Offer optimum call support service by initiating conversations in a respectful and welcoming tone.
المهارات
- Expertise in working as a call center professional in a professional agency or BPO.
- Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
- Showing high efficiency along with handling several tasks in the daily routine.
- Strong command of handling relevant computer operation activities to boost overall work productivity.
- Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
- Portraying a positive outlook towards suggestions from the management related to required improvements.
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- الاستعانة بالمصادر الخارجية لخدمة العملاء
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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