Sales Associate

20 مارس، 2023

0 0 دقيقة واحدة

Sales Associate

الوصف الوظيفي

POSITION OBJECTIVE –

The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager

Key Responsibilities –

– Greet the customers and assist them in selecting the right product.

– Convert the window shoppers to ultimate buyers.

– Promote the Club Apparel Loyalty Program of the company for repeat sales

– Serve Customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank)

– Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude /

– Must possess up to date product knowledge and ensure minimal stock loss.

– Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms

– Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.

– Record the inventory inward / outward and maintain the report of the same Process

– Handle the POS (Point of Sale) / Billing Counter efficiently

– Tally money in the cash till during the beginning / end of the shifts

– Issue receipts / refunds / change to the customers correctly

– Process the payments by cash / credit cards / vouchers / automatic debits

– Ensure awareness and vigilance at all times of security in the store without any negligence

– Adhere to SOP & Loss Prevention Policies

Must be presentable and well-groomed at all the times.
Must be flexible to work for varied shifts and overtime as per the business requirement.
Should have 1-2 years of Sales Experience preferably in Fashion/Retail industry.
Should be fluent in English; Arabic is an advantage.