Delivery Director, Totogi (Remote) – $400,000/year USD
Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Totogi. Have you got what it takes?
Are you a telco industry veteran who is an expert at running lean, powerful professional services teams, but worried that your company is coming to an inevitable, anticlimactic denouement? Consider Totogi your life raft!
It’s no secret that the multibillion-dollar telco industry is ready to be disrupted, and Totogi’s cutting-edge software and open APIs are what’s making the industry’s dinosaurs nervous—to the extent that they’re petitioning to remove us from popular podcasts and public forums. We are building the world’s newest charging engine to help our customers hyperscale and break free from vendor lock-ins, and we need an experienced industry veteran like you to lead the charge.
We already have an awesome professional services team full of high-performing technicians and elite problem-solvers. The challenge we're facing now, however, is growing at a fast pace while hitting our target margin. In this role, you will be responsible for getting us there.
What You Will Be Doing
- Owning the entirety of Totogi’s Professional Services team, which delivers design, implementation, and strategic consulting services to Totogi customers worldwide
- Owning the Professional Services P&L and looking for sustainable ways to increase our margin and accurate quarterly forecasting
- Closing large customers by getting them comfortable with the value of our services
- Supporting generation of proposals, statements of work, and then managing ongoing delivery risk to ensure projects are on time and in-budget
What You Won’t Be Doing
- Reaching out to new customers or upselling existing customers; you will only pitch to customers who have already been qualified by our sales team and just need that final push
- Project management; this role is action-oriented and does not involve traditional project management tasks like resource allocation and staring at Gantt charts
Delivery Director Key Responsibilities
- Driving the professional services organization's margin toward 50% without sacrificing our customers' love for our service
Basic Requirements
- At least 10 years of experience in the telecommunication industry
- At least 5 years of experience managing a professional services organization and owning its P&L
- Experience pitching SaaS software telco products or services to enterprise customers
About Totogi
Totogi is focused on building telco software for the public cloud and is completely redefining how carriers engage with their subscribers to drive customer love! We are a product-driven telco software company made up of some of the best minds from the telecoms industry and the brightest engineering talent across the globe. Change the game with us.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with Crossover
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $200 USD/hour, which equates to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
What to expect next:
- You will receive an email with a link to start your self-paced, online job application.
- Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.
Important! If you do not receive an email from us:
- First, emails may take up to 15 minutes to send, refresh and check again.
- Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.
- Third, we will send to whatever email account you indicated on the Apply form – by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.
- If all else fails, just reset your password by visiting https://www.crossover.com/auth/password-recovery if you already applied using LinkedIn EasyApply.
Crossover Job Code: LJ-4911-JO-Amman-DeliveryDirect.001
