PwC Academy – Sales Support – Associate – Amman

Line of Service
Assurance

Industry/Sector
Not Applicable

Specialism
Assurance

Management Level
Associate

Job Description & Summary
PwC’s Academy is looking for a candidate who thrives on dealing with people (of all grades) and who is organised and capable of maintaining focus on multiple projects at the same time. Knowledge of the Academy is preferable but not required, although the candidate will be expected to learn about these services quickly if appointed. This person will work closely with local and regional teams and perform a wide variety of operational activities.The candidate will work closely with the KSA Academy PQ head and perform a wide variety of sales support and lead generation activities.
Sales Support:
● Advise / counsel queries relating to PQs including but not limited FIA, ACCA,
CMA, CPA, CFA, CIPD, DipIFR, CIMA, ICAEW, PwC’s Management.
Development Programme and non-PQs (open courses) directing students to
the best suited programmes.
● Support personnel for customer interaction, engagement and relationship
building.
● Convert leads to registered students status as per the sales targets. Support
the entire sales process from lead generation and negotiation, to closing
● Support Retail Sales:
o Incoming and outgoing calls to enquiries generated from marketing activities
o Walk in clients
o Cold calls
o Contacting old or unqualified leads
o Providing sales support
● Support sales and other promotional events including but not limited to open
days, info sessions, workshops, field trips, student benefit sessions, School
and University career fairs, exhibitions and social events to generate leads
● Communicating effectively with clients / customers, ensuring minimum
response times
● Updating and maintaining CRM to ensure validity and completeness
Preferred skills​

• 0 to 2 years experience.
• familiarity with Administrate or other CRM platforms will be a
  plus
• Intermediate user of CRMs, intermediate level of technical
  proficiency and computer literacy particularly with Word and
  Excel

Additional application instructions

• ● Excellent spoken and written English and Arabic skills
  ● Excellent administrative and organisation skills
  ● Experience with cold calling will be preferred
  ● Professional yet approachable manner.
  ● High attention to detail.
  ● Ability to work effectively under pressure.
  ● Ability to work well in a team as well as independently
  ● Flexibility in working hours (evenings, weekends as and when
  required)

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)
Required Skills
Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date

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