Customer Service Representative

15 مارس، 2023

0 0 دقيقة واحدة

الوصف الوظيفي

Customer Service Representative | Automotive | Al Futtaim Logistics

Overview of the role

We are currently looking to recruit a Customer Service Representative to join our Contract Logistics division based in Dubai. You will ensure on a day-to-day basis all customer requirements are managed and planned for operations and other internal departments within agreed service levels and adhering to all free zone rules and regulations

What you will do

Manage inbound and outbound system functionality
Manage inbound and outbound documentation
Manage reporting such as warehouse stats, last mile delivery reports, sales space capacity, inventory stats and data analysis
Manage all the customer inquiries
Manage Inventory control – PI counts & subsequent system transaction, Nil pick checks & quarantine products

المهارات

Required skills to be successful

2 years’ experience in Customer Service preferably in a Logistics, supply chain or warehousing industry
Strong communications skills
Knowledge of warehouse management system
Experience with Inbound and Outbound documentation