وظائف الأماراتوظائف بيت الامارات
Customer Service Agent
Customer Service Agent
الوصف الوظيفي
- Identify and assess customers’ needs to achieve satisfaction.
- Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Collaborate with the managers to stay informed about changes in company rules and new projects.
- Collaborate with the technical team to solve ongoing issues with a product or service.
المهارات
- Excellent communication and presentation skills.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
- accommodation + food
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- الاستعانة بالمصادر الخارجية لخدمة العملاء
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- $500 – $1,000
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- العمر
- الحد الأدنى: 18 الحد الأقصى: 35