Customer Service Agent

Customer Service Agent

الوصف الوظيفي

• Identify and assess customers’ needs to achieve satisfaction.
• Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
• Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
• Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
• Collaborate with the managers to stay informed about changes in company rules and new projects.
• Collaborate with the technical team to solve ongoing issues with a product or service.

المهارات

• Excellent communication and presentation skills.
• Good listening skills with fluent communication to address all concerns and doubts of the customers.
• A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
• accommodation + food

تفاصيل الوظيفة

منطقة الوظيفة

دبي, الإمارات العربية المتحدة

قطاع الشركة

الاستعانة بالمصادر الخارجية لخدمة العملاء

طبيعة عمل الشركة

غير محدد

الدور الوظيفي

خدمة العملاء ومركز الإتصال

نوع التوظيف

دوام كامل

الراتب الشهري

$500 – $1,000

عدد الوظائف الشاغرة

1

المرشح المفضل

العمر

الحد الأدنى: 18 الحد الأقصى: 35

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