Technical Support Officer

Roles and Responsibilities:

*Monitoring and managing all installed systems and infrastructure.

*Establish, configure, test and maintain MS operating systems, applications software, and system management tools.

*Configuring, installing, testing, and maintaining operating systems, applications software, and system management tools.

*Evaluate the existing systems and provide the technical assistant staff.

*Installation, configuration, for MS active directory and office365.

Knowledge of backup solutions.

*Cloud endpoint security management knowledge (Kaspersky, Sophos.).

*Installation, and configuration for L2 switches, WI-FI routers and access points.

*Basic knowledge of HW firewall management.

*Maintain and supervise the inventory.

Qualifications:

– Bachelor's degree in computer science, information systems, or related field

– 2-3 years of experience.

– MCSE certification is plus.

– Reporting skills.

– Fluency in English and Arabic oral & written is required.

– Must have a car.
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