Job Description – Catalog Agent
Overview
The moderator’s job is to maintain and manage all customer-facing content on the application. As a moderator, you will work primarily with our Product Catalog to set up and maintain product data and attributes for everything sold on the Basket application. Moreover, the moderator is responsible for maintaining, managing all product images and pictures that are placed on the Basket application, which includes reviewing photos, editing and making necessary changes to provide a perfect product catalogue.
Responsibilities and Duties
– Have a strong e-commerce background with experience updating and maintaining a complex product catalog or inventory system.
– The ability to navigate and organize large data sets.
– Ensure high quality results while meeting ambitious deadlines.
– Review photos, edit and make necessary changes.
– Ensure that all product items are edited and ready on time for publication.
– Alter photos to achieve highest quality using the appropriate tools.
– Stay up to date with new image editing technologies.
Qualifications
● In-depth knowledge and experience with online catalog and content management systems.
● A quick, flexible learner with the ability to handle ambiguity and constant change.
● A reliable teammate who is able to collaborate closely within a large and diverse team.
● Extremely detail oriented and meticulous in their work.
● Strong customer focus with the ability to see the big picture in day-to-day duties.
● Ability to remain calm and composed in the face of aggressive deadlines and increased complexity.
● Ability to accommodate flexible work schedules during critical business periods.
● English language fluency.
● Solid experience with digital technology and photo editing software packages (e.g. AdobePhotoshop)
● Strong photo editing skills and portfolio.
● Thorough knowledge of computer imaging, photographic techniques.
● Strong communication skills ( verbal & written English and Arabic Language).
● Time-management, ownership, and team-work.
● Has 1-3 years of experience
Skills
– Exhibits a high degree of ownership and accountability.
– Strong communication skills.
– Fluent in English.
– Teamwork and collaboration.
– Oral and written communications skills.
– Ability to work under pressure
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