Project Assistant
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do
their best work when they are diverse and every team member feels that they belong. We welcome
diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact.
The Program / Department / Team (Program / Department Summary)
Mercy Corps has worked in Jordan since 2003 to implement a variety of programs funded by global
public institutions, as well as private donors to meet the urgent needs of vulnerable populations, build
cohesive and civically engaged communities, and increase inclusive economic opportunities. Mercy
Corps’ current portfolio in Jordan focuses on three domains: resilient individuals, strong communities
and governance, and environmentally sustainable and inclusive economic growth. Mercy Corps
integrates crosscutting themes of youth, gender equality and empowerment, governance, natural
resource management and technology.
The Position (General Position Summary)
Civil society and media are vital to advancing effective and inclusive civic engagement and participation
in Jordan, yet they face profound challenges, including shrinking civic space, mistrust among their
constituents and complex new threats to their long-term sustainability. The Strengthening Civil Society
System (Sawt) project is a 5-year USAID funded project that aims at supporting sustained civic
engagement in Jordan through civil society and digital media innovations through Good, Trusted
Knowledge-Building Resources and Participation & Advocacy. Mercy Corps as a consortium partner
with Internews (the consortium Lead Partner), Al Jidara, International Center for Non-Profit Law (ICNL)
and the Arab Renaissance for Democracy and Development (ARDD) (the Sawt team), Mercy Corps will
be working closely with all partners to achieve the project goals but will be specifically responsible to
lead the Civil Society strengthening and Advocacy component, to achieve results on the CIVIL
SOCIETY LEGITIMACY AND PERFORMANCE, Mercy Corps will work with CSOs and other civil
society actors to improve their performance and capacity to serve their constituencies, build sustainable
networks and lead impactful advocacy and citizen engagement.
The Project Officer assists Civil Society Team Leader and project specialists in the daily smooth
running of Sawt project. S/he supports efficient information flow between the field teams, Program
Development and Quality, Finance and Operations teams for quality program implementation. Project
Officer will assist Civil Society Team Leader in routine information management and documentation
tasks, including filing, compilation and dissemination of reports, etc. S/he will be tracking and following
up on procurement and other operations issues.
Essential Responsibilities:
• Assist with general program operations and field-based activities.
• Create and update calendars, schedule meetings, field visits and other activities as
needed.
• Take minutes of meetings for all project meetings.
• Liaise with and support key project staff to ensure that the program is running effectively
and making best use of program resources.
• Develop and participate in monthly progress reports and other reports as assigned.
• Collect, compile and disseminate project team field reports on a regular basis Data-entry
of project information.
• Organize and maintain filing for the projects in accordance with Mercy Corps Program
Management Minimum Standards.
• Follow up on and keep track of procurement/finance/ paperwork.
• Assist project staff logistics, finance, procurement, and project activities implementation.
• Assist in facilitating field visits for Mercy Corps staff and donor agency visitors.
• Conduct himself/herself both professionally and personally in such a manner as to bring
credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Other duties as assigned.
Supervisory Responsibility
Non
Accountability
Reports Directly To: Civil society team leader.
Works Directly With: Organizational Capacity Senior Coordinator, Civic Engagement specialist,
Advocacy specialist, MEAL advisor, procurement team, and finance team, PAQ team
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our
program participants, community partners, other stakeholders, and to international standards guiding
international relief and development work. We are committed to actively engaging communities as
equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
▪ A university degree in Management, International Development.
▪ At least 3 years of experience in international development or humanitarian assistance programs.
▪ Experience in project implementation and support of emergency and relief programs.
▪ Experience in procurement system
▪ Experience in filling system.
▪ Fluent in both Arabic and English.
▪ Strong verbal and written communications skills.
▪ Strong proficiency in Microsoft Office applications including Excel and Word.
Success Factors
▪ Problem solving skills.
▪ Deep commitment to humanitarian principles and values.
▪ Ability to work under pressure, independently and with limited supervision.
▪ Demonstrated creative problem-solving skills.
▪ Highly developed interpersonal communication skills.
▪ Demonstrated decision-making skill and excellent time management capacities.
Competencies
Follow up
Communication Skills
Problem solving
Planning and Prioritization skills
Collaboration/Teamwork
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment
to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking,
we are better able to leverage the collective power of our teams and solve the world’s most complex
challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives
and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best
work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and
evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We
actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger
and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal
employment opportunities are available to all. We do not engage in or tolerate discrimination on the
basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or
ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other
protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work,
whether team members, community members, program participants or others, are treated with respect
and dignity. We are committed to the core principles regarding prevention of sexual exploitation and
abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual
exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe
and inclusive work environment, team members are expected to conduct themselves in a professional
manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and
values at all times. Team members are required to complete mandatory Code of Conduct elearning
courses upon hire and on an annual basis.
للتقديم على الوظيفة من خلال الموقع الأصلي
