Program Information Management Officer FSR #53

JOB SUMMARY:

The Program Information Management Officer (Program IM officer) will be the main focal point for collecting, coordinating and follow-up with field data collectors and training of all relevant staff. S/he will also support, under the strategic plans of the MEAL department, the development of data collection systems and dashboards as well as providing data analysis and supporting program teams with reporting efforts.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

• Coordinate routine program data collection (daily, weekly, bi-weekly, etc.) with program data focal points (officers, data collectors, assistants, etc.) to ensure smooth and timely program data submission from all data collections systems (DHIS, Ona, etc.).
• Lead the reporting of all numerical program achievements and tracking of any internal, donors, clusters and other stakeholder related indicators.
• Support the program teams analyzing, interpreting, and identifying trends using dashboards and other means of analysis to support decision making.
• Provide the needed support to program managers and relevant managed staff with dashboard developments, utilization, and adjustments in collaboration with Sr. MEAL IM.
• Ensure the overall program data quality through routine checks and setting adequate mitigation measures in collaboration with MEAL and program teams.
• Support the development of data collection and management SOPs in collaboration of Sr. MEAL IM officer, MEAL Coordinator, and program teams.
• Support the development/updating efforts of the required data collection systems as per the MEAL department instructions.
• Support the MEAL and program teams in identifying and troubleshooting data collection issues and support implementing the solutions/recommendations.
• Provide the required capacity building for data collection staff, managers, partners, and other relevant staff on the tools and system as required in consultation with MEAL and program departments.
• Ensure all systems have proper backup solutions (cloud based) that are accessible anytime by the relevant staff.
• Ensure security of the data collection systems from unauthorized use or manipulation. And ensures organizational shared filing systems are up to date and compliant with proper documentation processes
• Supports the centralization and geographic mapping of programs and perform the required analysis to inform high-level decisions and strategy.
• Supports and contributes to grant reporting and program development in coordination with Grants and Programs teams.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

MINIMUM QUALIFICATIONS:

• Typically, Bachelor’s degree in information technology, computer engineering, computer science or similar. Equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically 1+ years of relevant and progressive experience in developing and managing information systems
• At least 2 years of experience in NGOs work in fluid contexts.
• Proven skills in analyzing statistical information.
• Advanced Excel skills required (e.g., pivot tables, functions, etc.).
• Experienced with XLSforms development
• Experienced with PowerBi, STATA, Mystat, etc.
• Full proficiency in spoken and written English and Arabic.
• Ability to work under pressure and in a dynamic environment
• Good attention to detail

Code of Conduct
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.

If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

Safeguarding
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.

Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.