وظائف الأماراتوظائف بيت الامارات
Customer Service Representative
Customer Service Representative
الوصف الوظيفي
- Identify and assess customers’ needs to achieve satisfaction.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
- Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
- Collaborate with the managers to stay informed about changes in company rules and new projects.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
المهارات
- Proven customer support experience.
- Familiarity with CRM systems and practices.
- Proficient in answering phone calls with professional etiquette and a friendly tone.
- Excellent communication and presentation skills.
- Good time management and organizational skills that contribute to a rise in overall productivity.
- Fluent in operating the latest computer software and online tools.
تفاصيل الوظيفة
- منطقة الوظيفة
- الشارقة, الإمارات العربية المتحدة
- قطاع الشركة
- إدارة الممتلكات والمرافق
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- $3,000 – $4,000
- عدد الوظائف الشاغرة
- 8
