SENIOR OFFICER – IT FIELD SUPPORT
SENIOR OFFICER – IT FIELD SUPPORT
الوصف الوظيفي
· Strong problem-solving and analytical skills
· Effective user management and communication skills
· Fluent in English and Arabic language (Preferred)
· Strong ability to effectively manage multiple tasks simultaneously.
· Strong knowledge of desktop computer systems, mobile devices, client-side network devices
Strong knowledge of Active Directory, Windows Operating systems, Wi-Fi technologies, IP telephony Microsoft Office, Office 365, Teams, Remote desktop connection tools, and other desktop applications
· Knowledge of the ITIL framework and ITSM tools is compulsory.
· Good understanding of the continuous improvement process
· Creating technical documentation experience
Ability to work in shifts.
المهارات
· Minimum of 10 years of working experience as an IT Field Support Engineer
· BSc/BA degree in Information Technology, Computer Science, or relevant field
تفاصيل الوظيفة
- منطقة الوظيفة
- أبو ظبي, الإمارات العربية المتحدة
- قطاع الشركة
- خدمات تكنولوجيا المعلومات
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- تكنولوجيا المعلومات
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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