Beauty Salon Manager

6 مارس، 2023

0 0 2 دقائق

الوصف الوظيفي

As a Salon Manager, you will oversee all areas of the salon operations, ensuring that the business is performing at or above standard. You are expected to have an upbeat personality who work well under pressure and have a passion for team success. You will lead by example, recruit and train staff, promote marketing specials, identify areas for improvement, and keep an eye on numbers that measure team productivity. You will be expected to respond to any matters that require immediate attention even after working hours.

المهارات

Ensure the clients are serviced effectively
Monitor customer experience within the salon
Deal with general inquiries from staff and clients of the salon
Monitor the hygiene and cleanliness of the salon
Monitor the application of the safety standards of the salon and legal regulations
Manage client repeat booking rates to drive loyalty
Lead the team by example
Supervise staff and encourage teamwork
Train staff to improve customer experience, product, and revenues
Motivate staff to ensure that they are fully engaged
Onboard new staff ensuring awareness of processes and procedures
Prepare materials and equipment for students and salon sessions
Control the salon recruitment needs and organize staff training
Carry out disciplinary and dismissal when required
Manage staff vacations according to policies
Identify areas of improvement within the salon and provide possible solutions
Manage set budgets and revenues
Create an annual marketing plan
Assure that commercial targets are set, communicated to staff, and achieved
Arrange promotional activities to increase the number of customers using the salon
Promote products, services, and programs
Liaise with salon owner or head office
Control stock levels including inventories, and orders stock
Prepare purchase orders, receives deliveries, and issues stocks
Ensure that salon software is updated
Check equipment regularly to ensure it is in good working order
Track stock levels and manage stock loss and back bar
Monitor salon finances including daily expense
Ensure that all equipment is clean and in working order
Arrange repairs and servicing of the equipment as required
Oversee and assist in setting up possible new branch, hiring new staff and ensuring that all equipment and facilities are available and working