Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the jetpack domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/wathefty/public_html/jobs/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the rank-math domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/wathefty/public_html/jobs/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the advanced-ads domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/wathefty/public_html/jobs/wp-includes/functions.php on line 6114
اعلان توظيف صادر عن شركة اورانج في مجال إدارة الأعمال أو التسويق أو نظم المعلومات الإدارية - وظيفتي
وظائف JOBS-SERVICESوظائف في الاردن

اعلان توظيف صادر عن شركة اورانج في مجال إدارة الأعمال أو التسويق أو نظم المعلومات الإدارية

وصف الوظيفة:

عن هذه الوظيفة

Key Accountabilities:

  • Achieve the monthly & yearly targets set by the company.
  • Manage the accounts of her/his set portfolio of “Elite+ & Premium” customers.
  • Provide a very high quality of service to keep long term relations with “Elite+ & Premium” customers and increase their satisfaction.
  • Collect as much information as possible about the tastes, Hobbies, preferences and requirements of “Elite+ & Premium” customers to target/ satisfy their Telecom needs.
  • Promote Orange image through attitude, knowledge, customer orientation and responsiveness to "Elite+& Premium" customer’s needs.
  • Register "Elite+ & Premium" customers' requests for all services at the customer premises through remotely applications access and follow up these requests with all concerned teams until Put Into Service (PIS)
  • Handle, follows-up and assists “Elite+ & Premium” customers in their after sales requirements and needs, whether related to administrative, sales or after sales issues.
  • Inform “Elite+ & Premium” customers about any new offers, bundles and services offered by Orange and play the advisor role rather than the “salesman” role to increase customers’ loyalty.
  • Ensure, in coordination with a dedicated Door to Door Collection team, “Elite+ & Premium” customers bills collection.
  • Participate in setting short and long-term strategies for their Elite+ accounts and reports the progress on monthly basis in accordance with the global sales & Caring strategy defined by the “Elite+” Director
  • Analize “Elite+ & Premium” customers’ revenues on regular basis to maintain the set ARPU for the "Elite+" dept.
  • Share the team in implementing strategies to meet and exceed the predefined targets & Quality of Service objectives (KPIs, SLAs)
  • Keep an open eye on the market to detect any threats from competitors for "Elite+ & Premium" segments and raises red flag for any related threats to the management.

Education & Experience :

  • Bachelors Degree in Business Administration, Marketing or MIS.
  • 1-3 years experience in Public Relations / Sales/ Customer Care activities.

اضغط لتقديم طلب

مقالات ذات صلة

اترك تعليقاً

لن يتم نشر عنوان بريدك الإلكتروني. الحقول الإلزامية مشار إليها بـ *

شاهد أيضاً
إغلاق
زر الذهاب إلى الأعلى