HR & Recruitment Advisor

Job Title:

HR & Recruitment Advisor – Turkiye/ Syria Response

Directorate/Cluster:

Finance & Administration

Unit/Team:

HR

Grade and Salary:

Grade C

Contract Type:

Fixed Term (6 months) Part time 60%

Location:

Amman, Jordan

Budget Holder:

Yes o No x

Reports to: (incl matrix reporting)

Admin & PR Manager

Direct Reports :

n/a

Matrix Reports:

n/a

DBS (CRB) / Police Check:

Yes o No o

Background

ActionAid is responding to the humanitarian crises in Turkiye and Syria which has been classified as a Red Alert in the ActionAid Federation due to the escalating death toll of more than 40,000, with over 80,000 people injured and thousands still buried in the rubble in Türkiye and Syria. The earthquake has further exacerbated the situation for the 4.2M people in northwest Syria that were already relying on humanitarian assistance and suffering the consequences of the 12-year war.

Building on ActionAid’s existing partnerships and alliances in Turkiye and Syria, we are supporting a local partner-led humanitarian response focusing on providing immediate humanitarian relief, Shelter,food and NFIs, emergency medical care, psychosocial first aid and creating safe spaces for women and girls to prevent and protect against gender-based violence.

ActionAid Arab Region (AAAR) is leading this response on behalf of the Federation with ActionAid International Humanitarian and Resilience Team (IHART) in line with ActionAid’s internal emergency classification policy.

In line with ActionAid’s humanitarian signature, target groups include the most vulnerable people, women, girls and young people.

Role Overview:

You will be working closely with the Admin & PR Manager in ActionAid Arab Region but will also be expected to be able to work independently.

The purpose of the role is to oversee and manage the recruitment for roles related to the emergency response. The role will include assisting staff who need visas and establishing basic HR management systems.

The role holder would also need to provide support in the implementation of the new HRIS system that is being introduced.

Areas of Responsibilities

Key Activities

Support and Information

• Provision of HR support to the AA Arab Region Admin & PR Manager in the management of the the full employee experience, from on-boarding to exit management, ensuring all processes are performed in a timely, efficient manner
• Support recruitment processes, including developing and posting vacancy announcements, tracking and reporting on recruitment processes, screening and short-listing applications, interviewing and conducting back ground screening and reference checks.
• Prepare offer letters and employee contracts for new employees, and track contract expiry dates for renewal. Ensure any changes in an employee’s status are adequately documented.
• Support the on-boarding and induction of new employees, including preparation of an orientation schedule and welcome package, orienting staff regarding employment conditions, registering staff for benefits schemes, and ensuring new staff have appropriate work space and resources
• Work with programme management team and AA Arab Region Admin & PR Manager to review staffing structures, grading and job profiles.

HR Administration

• Provide HR and Administrative support by ensuring that the Management Team has accurate and timely information necessary to make relevant staffing decisions.
• Manage the recruitment process and this includes developing job descriptions, preparing advertisements, checking application forms, shortlisting, interviewing and selecting candidates, placement and orientation of new staff by ensuring that all due recruitment documentation is completed in time and made available to the relevant offices/sections.
• Draft and edit routine correspondence and maintain working files including, staff personnel files etc.
• Manage and keep the Human Resource Database up to date on HR system.
• Monitor end of contracts for all staff and provide updates to facilitate necessary action and procedures such as notifications on end of contract, renewal, separation or other as necessary.
• Collaborate with the payroll accountant and ensure that employee salary and benefits are correctly computed, and that payroll is promptly informed of any changes.
• Determine and analyse the HR needs of the emergency programme and input sustainable solutions.
• Monitor and review the impact and effectiveness of HR management interventions
• Provide a full range of HR generalist services to all staff across the emergency programme
• Handle and advise on complex people management issues
• Act as a first line contact person for staff inquiries about ActionAid Arab Region HR policies, resources, and programs, independently resolving requests and escalating when required

Policy development and implementation/Legal Compliance

• Ensure compliance with all AA internal policies and procedures as well as external regulatory concerns and applicable labour laws
• Administer HR policies, including employee terms & conditions of service, salaries and benefits, employment contracts, leave records etc.
• Prepare HR reports as and when required and ensure that these are accurate and submitted on a timely basis.
• Develop and strengthen HR systems, policy and practice in key HR areas such as recruitment (surge capacity), induction, training, performance management, staff care, annual leave and time off in lieu formats, updating contracts, record keeping, insurance for staff, ensuring all staff are familiar with ActionAid policies on SHEA and Safeguarding, Per diems, R&R, Staff wellbeing etc.
• Provide legal advisory on HR matters in compliance with Jordan Labour Laws

Security & SHEA

• Implementation and respect the internal policies of the organization, with particular importance the SHEA and safeguarding policies.
• Ensure all staff and partners are inducted on sexual exploitation and abuse and safeguarding standards, including setting up clear reporting channels for feedback and complaints on child protection, safeguarding and PSEA.
• Implementation of the security protocol under the instructions of the safety and security lead and the organizational policies.

PERSON SPECIFICATIONS

Education and Qualifications

• A Human Resources Management/development qualification

Essential Skills, Knowledge & Experience

• 1-3 years’ proven working experience in all functional human resource management areas and in progressively responsible roles, with sound cross-functional experience.
• Must possess high level of integrity, honesty, maturity, diligence, good attitude and commitment towards work.
• Must be a team player with good interpersonal and communication skills.
• Good understanding and application of statutory and labor laws.
• Expertise in national labour law, employment legislation & employment practices.
• High level of verbal and written communication skills, with an emphasis on a clear and direct, easy to read written style.
• Ability to work independently with minimal supervision
• High level of attention to detail
• Ability to take initiative
• Competence to understand systems and structures for international visa processes and research the application process for working in the response countries
• Knowledge of developing and implementation of HR systems
• Sensitivity to cultural differences and the ability to work in a wide variety of colleagues of various backgrounds.
• Committed to Humanitarian principles and ActionAid principles
• Excellent knowledge of English (both speaking and writing)
• Ability to work well under pressure and in response to changing needs and willing to live and work in difficult conditions and travel extensively at the field level.
• A strong commitment to ActionAid’s vision, mission, and values, especially the rights-based approach and principles, feminist leadership and ActionAid’s humanitarian signature.
• Significant experience in working cross-organizational and multicultural teams.
• Feminist leadership skills and attributes, including self-awareness, a positive growth mindset and drive for collective achievement, excellent collaboration and team-building skills, and strong commitment to dismantling bias and promoting equity and inclusion.

Language requirements

• Excellent command of the English language both verbal and written.

People Management Responsibity

Approximate number of people managed in total

1- Team members

Individual contributor, no direct responsibility
for leading others.

No

1.5

Act as mentor in a team and /or coordinating a team

No

2- Team Leader

Coaches team members (at least three) in skills; leads, schedules, allocates and monitors work

No

2.5

Responsible for one team with its own and has another team reporting directly

No

3- Team managers:

Directs more than one team;

No

The postions direct multiple teams, each of which has a team leader in charge; determines team structure and roles of members

No