Director of Finance and Program Support

CARE International established a presence in Jordan in 1948, created in the wake of the Palestinian refugee crisis. Over 70 years later, CARE has served the needs of the Palestinian, Iraqi, Somali, Sudanese, and now Syrian refugee communities.

CARE’s scope of work has evolved from emergency response to long-term development programming, now encompassing an Urban Refugee Protection Program, the Azraq Camp Program, and the Sustainable Development Program.

CARE International seeks a world of hope, tolerance, and social justice, where poverty has been overcome and all people live with dignity and security. In Jordan, CARE will be recognized for its commitment to the humanitarian protection and empowerment of communities especially women and girls, where rights are secured, and human potential fulfilled for all.

CARE in Jordan leads humanitarian protection, economic empowerment, and civic engagement interventions for women and girls from poor and vulnerable communities in the fight to overcome poverty, gender-based violence, and social injustice. We nurture accountability, leadership and political will internally and among our partners to achieve this mission.

CARE values equality, integrity, transformation, excellence, diversity, and respect for the dignity and worth of every human being, where we affirm the dignity, potential, and contribution of all; communities we work with, partners, donors, and staff.

CARE is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. We will do everything possible to ensure that only those that are suitable to work within our values are recruited to work for us.

As a member of the Senior Management Team (SMT), and Executive Management Team (EMT) in CARE Jordan the Director of Finance and Program Support shares in the overall responsibility for the leadership, coordination and supervision of the Country Office (CO) Support Services functions. S/He is responsible for ensuring quality and cost-effective, timely and compliant support processes. S/he provides the day-to-day guidance and oversight for the primary PS functions; Finance, Supply Chain, and IT. S/he is a member of the Senior Management Team (SMT) & Executive Management Team (EMT), having the overall responsibility and supervision of the heads of the related departments. The incumbent is expected to contribute to strengthening the integration of program support with the program. This will be done through structured and systematic capacity building of Program staff with coordination with Head of People and Culture, to address operational weaknesses; using existing resources and tailored to the specific staffing needs. She/he will ensure regular review of policies to align with best practices and enhance efficiency and delivery of services in addition to rolling out training and capacity building in all aspects of financial and administrative. The combination of an effective and compliant program support team working side by side with an operationally strong and technically able programmatic team will ensure a more effective and deepened program impact. The incumbent fosters a values-based organizational culture and provides good internal controls.

Responsibilities and Tasks:

• Finance Oversight:

– Heads strategy and direction for the Country Office in regards all finance matters.

– Authorizes overall finance plans for budgets, staffing, and procurement and makes and final decisions/recommendations on policy-level financial matters.

– Directly supervises the finance manager and provide general team leadership for the Finance department.

– Authorizes overall finance plans and budgets and makes final decisions/recommendations on policy-level financial matters Identify and effectively manage financial risks related to program activities and the Country Office operations.

– Lead and participate in the development of finance policies and procedures to ensure adequate finance controls are in place Ensure all financial procedures are compliantly implemented at coordination level Participate in implementation of a capacity building plan for CARE's local partner Lead analysis of financial statement with the Finance Manager propose budget amendments, and alert on any funding gaps Liaises with the Program Operations, to ensure that the contract liabilities are collected in a timely manner and that project expenditures are in line with the contract budgets.

– Provides information, guidance, addresses issues, and ensures there is an understanding of Country Office finance requirements and standards along with contractual requirements from different donors.

– Supervise budget proposal development and ensure all operational teams are integrated in the process.

• Organizational Culture & Internal Controls.

– In coordination with County Director and the Head of People and Culture, responsible for ensuring that Organizational Culture is properly implemented.

– Create the conditions to ensure effective teamwork and morale, and promote a productive work environment respectful of the Code of Conduct with zero tolerance for verbal and physical abuse or discrimination against other persons on the grounds of race, color, sex, or creed, within Program Support Department and CARE Jordan in General.

– Ensure that all Internal Controls are in place well implemented.

– Ensure compliance with standards of gender and diversity at CARE.

• Supply Chain

– Work in close collaboration with senior colleagues at the CO level and with the RMU office, to co-implement and/or monitor business appropriate solutions in areas such as stock management, procurement and distribution planning & reporting, value for money through the systematic reporting of financing benefits, and promotion of the CI standard policies and procedures

– Ensure adequate Supply Chain Capacity for effective program delivery while taking Value for Money into account, and the rollout of any new system, policy, training need, procedure and tools;

– Oversee the development of the Country Office Administrative services and Annual Plan that provides performance standards for Procurement, Vehicles Management (repair, maintenance, disposal, replacement, etc.) and Facilities & Property Management.

– Ensure that all services, expenditures and procurement activities conform to relevant administrative and financial policies and procedures and according to the highest level of integrity and transparency.

• Compliance/risk management

– Work closely with Finance, Grants Contracts and Programs to follow up with Audit Response, Spot Checks and any other requirements to ensure outstanding compliance with Local, donors and CI member's requirements and to insure reduction of risk potential for the CO.

– Liaise closely with AMS and RMU to adequately address risk management concerns including support to Program Support Departments, Audit and Compliance.

– Follow up on investigations and complaints as assigned and requested by the Country Director, this include but is not limited to PSEA cases if any.

– Ensuring that the organization meets its contractual and legal responsibilities by ensuring compliance with Local legislation cares standards

• IT

​- Supervise the development/reformulation of the Country Office Information Systems policies and procedures in compliance with CARE standards.

– Initiate dialogue on Information Services with the Country Office’s senior staff in order to maximize the benefits of these services. -Provide strategic Direction for the IT function and role.

– Work with Country Office’s senior staff on digital solutions which will improve and transform program and support units' work-flow, including the development and management of the CARE Jordan COMPAS system.

• Emergency Response / Staff Security

– ​Take a lead role in facilitating timely, quality administrative support function delivery in the time of emergency response

– Guides and supports management on staff security concerns -In coordination with the Safety and Security Manager and the CD, ensure security operational guidelines are well established for the CO and field offices following CARE Security Guidelines and ensure staff awareness and orientation.

OTHER RESPONSIBILITIES AS ASSIGNED

Input to the strategy and operational decision taking of the Executive Management Team and Senior Management Team. In particular, the business support aspects of decision making (Finance, IT, Supply Chain and business admin)

Qualifications

Required: University Degree in Administration or equivalent field or equivalent combination of education and work experience.

Desired: Masters Degree in relevant field.

Experience/Technical Skills: At least 10 years of total experience in the field of Finance and Program Support or relevant roles. At least 5 years of experience directly in Planning; Budgeting; Word-processing, Basic Accounting; Advanced Written Communications; Presentations; Fundraising.

Desired: -Advanced administrative management skills

– Strong coaching, mentoring, training facilitation, and team building skills

– Good IT skills and knowledge of diverse software systems

Applications can be submitted until 20th March 2023, after that interviews will start for applicants.

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