Software Engineer

Software Engineer

الوصف الوظيفي

• Develop flowcharts, layouts and documentation to identify requirements and solutions.
• Write well-designed, testable code.
• Testing new software and fixing bugs.
• Shaping the future of our systems.
• analyse user requirements
• write and test code, refining and rewriting it as necessary and communicate with any programmers involved in the project
• research, design and write new software programs (e.g. business applications or computer games) and computer operating systems

المهارات

• Minimum 8-10 years of Avaya experience who should be well versed with POM, IVR, CMS, SBCE, SM,ACD, Altitude, Harmony Recording and WFO, Omni Channel + AIC applications.
• He should possess T3 Level of troubleshooting provides an comprehensive level of log analysis.
• Should be good at Application level understanding and should be comfortable performing Upgrades and patch updates.
• Should have In-depth technical Knowledge of server and VM architecture.
• Should have Advanced Networking troubleshooting skill, Voice packet analysis Call Routing architecture, hence defining detail Analytics for contact center process.
• Speech Analytics reporting is a must as upgrade is in pipeline once WFO is in our bucket.
• Working knowledge of Complex call Routing architectures In past experiences is must Vendor management, Client management.
• Certifications will be a value Add for multiple applications.

تفاصيل الوظيفة

منطقة الوظيفة

دبي, الإمارات العربية المتحدة

قطاع الشركة

وكالات التوظيف

طبيعة عمل الشركة

شركة توظيف

الدور الوظيفي

تكنولوجيا المعلومات

نوع التوظيف

دوام كامل

الراتب الشهري

$3,000 – $4,000

عدد الوظائف الشاغرة

1

المرشح المفضل

عدد سنوات الخبرة

الحد الأدنى: 8

منطقة الإقامة

الإمارات العربية المتحدة

الشهادة

بكالوريوس/ دبلوم عالي

للتقدم على الوظيفة