Business Support Assistant (HR) (G4 – Amman)

JOB PURPOSE

To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Gather information with clear direction to support the drafting of documents and preparing reports by other staff.

2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.

3. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.

4. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.

5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.

6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.

7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.

8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.

9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

SPECIFIC KEY ACCOUNTABILITIES

• Provide guidance for Hiring Managers in planning any recruitment, preparation of SRF and designing recruitment strategy for sourcing.
• Assist the direct Supervisor in the end-to-end recruitment processes; preparations of job profiles, and general recruitment guidelines to post the vacancy announcements efficiently.
• Ensure completion of all related recruitment formalities; screening of applications and provide the Long-listing in a timely manner.
• Schedule, invite and prepare written assessment tests with the coordination with the Hiring Manager.
• Facilitate virtual national recruitment interviews as per the WFP guidelines.
• Conduct Reference checks for the selected candidate and collect the required documentations.
• Follow up completion of recruitment documents and share them with HR team in Yemen.
• Maintain accurate & timely tracking of all activities and follow up in accordance with the established systems.
• Use HR reporting systems for entering, updating & analyzing HR data and ensure compliance with the established deadlines
• Assist the direct Supervisor in all the areas of work allocated in compliance with the procedures.

Skills

JOB PURPOSE

To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Gather information with clear direction to support the drafting of documents and preparing reports by other staff.

2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.

3. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.

4. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.

5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.

6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.

7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.

8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.

9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

SPECIFIC KEY ACCOUNTABILITIES

• Provide guidance for Hiring Managers in planning any recruitment, preparation of SRF and designing recruitment strategy for sourcing.
• Assist the direct Supervisor in the end-to-end recruitment processes; preparations of job profiles, and general recruitment guidelines to post the vacancy announcements efficiently.
• Ensure completion of all related recruitment formalities; screening of applications and provide the Long-listing in a timely manner.
• Schedule, invite and prepare written assessment tests with the coordination with the Hiring Manager.
• Facilitate virtual national recruitment interviews as per the WFP guidelines.
• Conduct Reference checks for the selected candidate and collect the required documentations.
• Follow up completion of recruitment documents and share them with HR team in Yemen.
• Maintain accurate & timely tracking of all activities and follow up in accordance with the established systems.
• Use HR reporting systems for entering, updating & analyzing HR data and ensure compliance with the established deadlines
• Assist the direct Supervisor in all the areas of work allocated in compliance with the procedures.

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