Procurement Officer
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do
their best work when they are diverse and every team member feels that they belong. We welcome
diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Program / Department / Team (Program / Department Summary)
Mercy Corps has been present in Jordan since the 2002, helping citizens work toward building a more
peaceful and hopeful future. Mercy Corps has been addressing the humanitarian needs in Jordan
through a diverse portfolio of development and relief programs.
The Promoting the Voice and Leadership of Women Activity (PVLW) is a five-year activity that will
create transformational changes in gender relations at the family, community and national levels to
enhance gender equality and advance women’s leadership in Jordan. This will be achieved through: 1)
strengthening the enabling environment and institutional capacity and addressing structural barriers for
women to fully exercise their rights, express their agency and freely lead and participate in society
without restrictions; 2) partnering with local stakeholders to counter prevailing prohibitive social norms
that perpetuate gender inequality, undermine women’s agency to exercise their rights, and prevent
transformative change in gender relations; and 3) advancing the inclusive and transparent leadership
and decision-making participation of girls and women.
The Procurement Officer will work within the Procurement department unit which falls under Operations
Department. The Operations department ensures that systems and practices needed for the healthy
and efficient operational support is present for effective implementation of MC Jordan’s
programs/projects.
The Position (General Position Summary)
The Procurement Officer is responsible for enabling excellence in all major procurement functions in
Jordan. He/she will have a focus on assisting the Procurement Manager and the Procurement Team on
processing the large procurements needed by the different programs, supporting up to 10 Mercy Corps
projects.
The Procurement Officer will be in charge of a demanding schedule of medium and large
procurements. The success of the programs will depend on a strong relationship between Mercy Corps
procurement, program and finance teams. He/she will be also in charge of building strong internal
relations based on trust, integrity, competency, and extreme cooperation. The Procurement Officer will
work closely with the senior-level procurement staff to facilitate transparent flows of information, as well
as to ensure accountability of on-time delivery of goods and services and proper planning from
programs. The country program requires high-paced procurement to service a large development
portfolio.
Essential Responsibilities
Managing Small and Micro Procurements:
● Lead and facilitate the procurement process for micro (value between 250 and 1,500 USD) and
small (value between 1,500 and 20K USD) purchase requests by fully understanding and
analyzing the requirement(s), identifying potential suppliers, communicating with suppliers and
completing their registration on the Procurement System (ProSource), following up with
programs and all other stakeholders to complete solicitation and awarding processes properly
in the Procurement System (ProSource) as per the Field Procurement Policies and Procedures
(FP3) and other relevant SOPs.
● Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement
systems.
● Do all needed market surveys to optimize the performance and the deliverables of the
Procurement team.
● Identify potential new suppliers in market for major goods and services that are not covered
under Master Agreements.
● Follow up with suppliers to ensure all deliverables, quality standards and deadlines are met,
and update program focal points accordingly.
● Ensure proper archiving and documentation of all paperwork, approvals, communication,
decisions… etc. in the workflow.
● Facilitate and co-facilitate refreshers and/or training sessions as needed to ensure proper
understanding of the Field Procurement Policies and Procedures (FP3) by other departments,
and the different types of transactions on the Procurement System (ProSource).
● Work closely with Program and Finance teams to deliver successful and on-time outcomes
while demonstrating excellent stewardship of donor funds and compliance with MC and donor
regulations.
● Ensure that all Mercy Corps procurement contracts and business transactions/relationships are
transparent and
● in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the
Procurement Manager if necessary.
Tenders Management and Co-Facilitation:
● Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement
systems related to standard tenders (value between 20K and 150K USD).
● Assist MC team and programs in understanding their roles and responsibilities in terms of
interaction with Procurement and other stakeholders throughout the tendering process and
define the tasks they need to perform on the Procurement System (ProSource) and during
committee meetings, ensuring that the process goes in line with Field Procurement Policies
and Procedures FP3.
● Be responsible for and assure full and proper implementation of Mercy Corps systems of
management, compliance and control as described in Mercy Corps field Procurement Policies
and procedures FP3 for all programs’ procurement functions.
● Work with Finance, Compliance and Procurement team members to mitigate fraud, conflict of
interest and legal ramifications of Mercy Corps activities.
● Co-facilitate standard tenders (value between 20K and 150K USD) processes, with the
assistance of other Procurement Officer(s) and/or Procurement Assistant(s) if needed, by
ensuring proper advertising for tenders and proper archiving for all documents, registering
interested bidders in the system, attending all tender committee meetings, properlydocumenting
the meetings’ outcomes and decisions, communicating with bidders on behalf of
the committee and facilitating the whole supplier selection process.
● Work closely with the Senior Procurement team members to ensure compliance and timeliness
of the tendering and contracting processes.
● Lead the due diligence process for standard tenders and conduct visits to suppliers as part of
this process.
● Manage ‘on-time’ tracking system for tenders and reporting function within Mercy Corps
Jordan.
● Work closely with Program and Finance teams to deliver successful and on-time outcomes
while demonstrating excellent stewardship of donor funds and compliance with MC and donor
regulations.
● Ensure timely and accurate processing and documentation (hard and soft copy) of all tenders,
and manage the whole workflow on the Procurement System (ProSource) as described in the
Field Procurement Policies and Procedures (FP3) and the relevant SOPs.
● Ensure that all Mercy Corps procurement contracts and business transactions/relationships are
transparent and
● in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the
Procurement Manager if necessary.
● Do all needed market surveys to optimize the performance and the deliverables of the tenders
division within the Procurement team.
● Co-facilitate the prequalification process for all types of goods/services as needed by the
programs/departments of the Organization, under the supervision of the Procurement Manager.
Personal Leadership:
● Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and
composure, even under difficult circumstances. Develop strong and productive working
relationships – specifically with finance and program teams.
● Maintain high ethical standards and treat people with respect and dignity.
● Demonstrate an awareness of his/her strengths and development needs.
Supervisory Responsibility
None.
Accountability
Reports Directly To: Senior Procurement Officer or Procurement Coordinator
Works Directly With: Procurement Manager, Procurement/Logistics staff, Program Managers and
staff, Finance Manager, Engineering Department, IT Department (Vendor Data Admins).
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our
program participants, community partners, other stakeholders, and to international standards guiding
international relief and development work. We are committed to actively engaging communities as
equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
• Degree in a relevant business field, industrial engineering or logistics and supply chain is
desired.
• 2-3 years of field experience of managing small to medium procurements with humanitarian
NGOs.
• Demonstrated attention to detail, following procedures, meeting deadlines and problem-solving
independently and cooperatively.
• Knowledge of Mercy Corps systems and procedures is desired;
• Experience in using SAP Ariba system is a plus
• 2-year proven experience in dealing with small and medium procurements including open
tenders. Experience with large infrastructure and construction tenders is a plus.
• Excellent negotiation, follow up and representation skills.
• Effective verbal and written communication, organizational, prioritization and Microsoft Office
applications.
• Excellent oral and written English skills are required.
• Ability to work effectively with an ethnically diverse team.
Success Factors
The successful Procurement Officer will be good at problem solving and self motivation, and has the
ability to deliver successful programs while demonstrating excellent stewardship of donor funds and
compliance with MC and donor regulations. S/he will maintain strong cooperative relationships with
other departments and interact effectively with international and national personnel, while
demonstrating the ability to multi-task, meet deadlines and process information in support of changing
program activities. S/he will be able to live and work closely with a diverse team of individuals and be
willing to travel regularly to Mercy Corps field offices, project sites and supplier premises. The most
successful Mercy Corps staff members have a strong commitment to teamwork and accountability,
thrive on evolving and changing environments, and make effective written and verbal communication a
priority in all situations.
Competencies
• Planning and Prioritization Skills
• Analytical Thinking
• Collaboration/ Team Work
• Focus on Quality
• Follow-up
Living Conditions / Environmental Conditions
The position is based in Amman, Jordan.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the
communities we serve, we empower all team members to dedicate 5% of their time to learning activities
that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment
to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking,
we are better able to leverage the collective power of our teams and solve the world’s most complex
challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives
and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best
work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and
evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We
actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger
and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal
employment opportunities are available to all. We do not engage in or tolerate discrimination on the
basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or
ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other
protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work,
whether team members, community members, program participants or others, are treated with respect
and dignity. We are committed to the core principles regarding prevention of sexual exploitation and
abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual
exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe
and inclusive work environment, team members are expected to conduct themselves in a professional
manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and
values at all times. Team members are required to complete mandatory Code of Conduct elearning
courses upon hire and on an annual basis.
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