Engagement & Communication Officer SC8, Cairo
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, religion or belief, or disability.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
These jobs are found in Country Offices (COs). Job holders operate with minimal supervision, and are heavily involved in day–to-day activities, and analytical work and provide advice on less complex issues.
The job holder report to Communications Officer,
JOB PURPOSE
To implement the communications plan by supporting and delivering a range of communications activities, providing research and analysis, and prioritising effectively.
key accountabilities
- Implement under the supervision of the Head of Unit country specific communication strategies and work plans designed to maintain and enhance the visibility and brand recognition of WFP, ensuring alignment with overall communications and WFP strategies.
- Develop concepts of awareness and brand building campaigns and work in close coordination with the Head of Unit on implementing them within the guidelines of WFP.
- Contribute to communications through good research, analysis of assigned area of work and timely preparation and distribution of information products to target audience(s).
- Develop and maintain visibility partnerships with different stakeholders that can collaborate with WFP on joint events/campaigns.
KEY ACCOUNTABILITIES (not all-inclusive)
- Maintain a contact list of journalists and media outlets and support the flow of news/information about WFP’s work to the media, in order to support regular and appropriate communications.
- Develop and maintain a list of influencers that can work with WFP to help build its brand and grant it the needed visibility on different platforms.
- Develop a social media plan for the WFP Country Office as well as a work plan for the content development within, utilizing platforms, networks and partners to enhance coverage and support of WFP’s activities.
- Draft success stories, press releases and social media posts following the editorial guidelines of WFP.
- Generate donor specific visibility content for use across a range of integrated online platforms, in order to support global and country fund-raising activities, ensuring consistency with corporate messages.
- Maintaining up to date media messages for the WFP Country Office.
- Monitor and analyse traditional and social media to inform the development and/or evaluation of communication activities and strategies and to raise topics of specific interest to WFP’s work to the senior management of the County Office.
- Guide and supervise more junior staff, acting as a point of referral and supporting them with more complex analysis and queries.
- Overseeing the service portals of the Communications unit, such as the photo archive, to ensure designated team members are regularly updating it and that is accessible by WFP Country Office.
- Contribute to donor reports ensuring the Communications activities are adequately represented.
- Drafting speeches and talking points, to be cleared by the Head of Unit, for the senior management of the WFP Country Office.
- Acting as Officer in Charge in the absence of the Head of Unit.
STANDARD MINIMUM QUALIFICATIONS
Education: Advanced University degree in Journalism, International Relations, Public Relations, Communications, or another relevant field, or First University degree with additional 2 years of related work experience and/or training/courses.
Language: Fluency (level C) in English and Arabic languages
Experience: 2 years of Professional experience in case holding a Master's degree and another 2 Professional years of experience in case holding a bachelor's degree
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
- Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
- Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
- Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
- Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.
People
- Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
- Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
- Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
- Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.
Performance
- Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
- Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
- Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
- Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.
Partnership
- Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
- Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
- Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
- Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.
FUNCTIONAL CAPABILITIES
| Capability Name | Description of the behaviour expected for the proficiency level |
| Media and Influencer Relationship Management | Demonstrates ability to build and sustain effective collaborative relationships with key media contacts and influencers in area of expertise to raise the profile of WFP, build relationships and further organisational aims. |
| Media and Communication Expertise | Facilitates open verbal or written communication with media and influencers as required (i.e. through preparation of tailored written or visual materials presentations, and official documentation) to convey tailored messages. Engages in mutually informative discussion with media and influencers. |
| Specialised Knowledge in Communications | Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. Applies this to define work plans aligned to identified areas of WFP’s communications strategy. |
| Sociopolitical Contextual Understanding | Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making. |
| Communication Strategy and Planning | Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility. Oversees implementation, providing recommendations for improvement. |
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
• Has gained experience in utilising specialist communications techniques to enhance functional outputs
• Has provided direction and instruction to more junior staff members within area of expertise
TERMS AND CONDITIONS
Net Salary Per month: As per the WFP salary scale
Social Insurance: 8.33% added to the net pay monthly salary in lieu of pension contribution (wfp has no further obligation with the respect of pension)
Taxability of Salary: Tax – NOT exempted (Remuneration under SC is not exempt from national or local taxation)
Annual Leave: 2.5 Annual leave days per month
Certified Sick Leave: 2 days per month
Medical insurance: The Medical insurance coverage will be granted by WFP (cost is sharing among the contractor and WFP)
Death and Disability: SC holders must be covered for service incurred disability/injury/death, at no cost.
National holidays: 10 days per year, will be those observed by the WFP office in the country. You will be entitled to holiday days fallen within your contract duration.
Working hours: 5 days a week (Sunday to Thursday) 40 hours a week
DEADLINE FOR APPLICATIONS
9 March 2023
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
