Referral Focal Point FSR # 374
Referral Focal Point FSR # 374
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Job Title: Referral Focal Point FSR # 374
Location: Amman
Job Summary:
Looking for skilled nurses, paramedics, or medical staff to support projects regarding their medical referrals, establish professional relationships with medical providers, labs, and other medical facilities.
Main Tasks and Responsibilities:
- Support of referrals:
- Ensure that the hospitals/medical facilities where patients are referred have the minimum quality standard accepted by IMC
- Follow closely the referred patients (through personal visits or phone calls)
- Do a proper follow-up of each patient referred and register the outcome in the designated document
- Establish professional relationships with medical providers and medical facilities in the covered area and keep an updated portfolio with all services provided + possible costs. Keep professional communication ongoing to ensure quality patient care, acceptance and admission of the patients and smooth referrals. All new medical facilities of use for the operations are visited and portfolio updated;
- Maintain patient confidentiality at all times; this applies to patients referred,
- Coordinate with referral staff for any new referral request including providing medical reports and any other documentary or needed information
- Provide the referral staff with any required medical reports, investigation results and progress notes.
- Daily follow up for admitted cases and update referral doctors accordingly.
- Coordinate and help the referred patients to facilitate the admission process and receiving the needed medical service.
- Make sure to handle any issues may face the admitted patient.
- Perform any other duties requested by IMC
- Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and do not necessarily all inclusive.
Minimum Requirements:
- Diploma in medical field at least.
- Strong organizational and communication skills.
- Able to use computer software (Office: Outlook, Word, Excel).
- Able to work autonomous and independently with a proactive attitude.
- Respect and apply ethics of confidentiality.
- Courteous, honest and professional.
- Able to communicate and relate well with physicians and other clinical staff.
- Know and accept IMC charter and values.
- Good level of English for writing, understanding and speaking is required.
- Related experience is an asset.
- Previous similar experience is a plus.
Child Safeguarding:
International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.
Code of Conduct
It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.
Compliance & Ethics
Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.
Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed
“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request, any false information provided will cause cancelation of the application and applicant will be subject to legal action”.
