Junior Developer
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
Job Title: Junior Developer
Division: PPF – Private Partnerships and Fundraising Division
Duty Station: Rome/Remote
Type of Contract: full-time regular Consultant
Level: Jr CST-1
Duration: 11 months
Deadline for applications: 07.03.2023
Background and purpose of assignment
WFP is committed to growing private sector fundraising with a focus on individual giving. It is recognized as a fundraising channel that has been successfully used by other UN agencies for whom it generates the bulk of their private sector income. In addition, individual giving can provide a high proportion of unrestricted income which is critical to supporting the long-term goals of country strategic plans (CSPs). Private Partnerships & Fundraising Division (PPF) is committed to foster individual giving as a significant strategy for growth during 2020-2025.
The proposed focus of the development of individual giving is through a digital-first strategy and as part of this WFP is upgrading its systems and infrastructure to receive and process donations from individuals as well as the systems to store and manage supporter information. The aim being that WFP can engage with supporters in their preferred channels and maximize their long-term support for the cause of zero hunger through frictionless constituent experience.
WFP has selected a range of technology components to support this strategy, which is delivered through a customised SaaS fundraising platform to securely collect supporter information and payment; Stripe, PayPal and GoCardless as payment systems; Salesforce as a supporter data repository and user interface; Salesforce Marketing Cloud for marketing automation; AWS Redshift as a data warehouse and configuring dashboards in Tableau for data visualization.
This role provides the opportunity to develop on their career, as Junior Developer in the team there will be opportunity to work closely with more experienced team members to develop skills across a broad range of platforms, however a base set skills is required of the successful applicant to ensure that they can be trusted to work with limited supervision when required.
The successful applicant for this role will join a motivated, flexible and busy team liaising with stakeholders throughout the department, supporting the team in delivering the technical solutions that underpin successful fundraising campaigns, dealing with issues and outages as necessary to ensure the success of the wider team in achieving supporter and revenue targets.
Reporting Lines
The Junior Developer will report directly to the IG Tech Lead and work closely with the Salesforce Developer.
Accountabilities/Responsibilities
Working as directed, key responsibilities will include support of the Operational and Data Integrity related tasks,
- Properly and accurately document work of the team and prepare material to support training of IG team members in the use of technical applications,
- Perform archiving, documentation and folder association of critical aspects of Sharepoint use by the Tech Team,
- Take control of assigned tasks through effective management and update of Asana
- Participate in team meetings to agree on and suggest priorities, approach to work and potential solutions, taking ownership of assigned actions
- Check front end systems to report on performance, support with review of fault and bug tickets to ensure effective triage or resolution of issues as appropriate
- Responsible for daily reporting designed to support the effective decision making of the Acquisition team through high availability of reports, communicating as needed if issues are identified
- Review operational reports in Salesforce to ensure data is aligned for attribution and escalate problematic issues as needed
- Review export/import scripts/reports for accuracy and alignment to standards
- Perform regular data integrity monitoring and notify team of errors and issues
- Document changes to systems or processes including but not limited to: Asana, Salesforce
- Support activity relating to the migration of remaining supporters from iRaiser to GoDonate
- Undertake assigned tasks in support of remaining meta-data transfer from iRaiser and ensure the data is aligned
- Support the Acquisition and Supporter Experience teams by checking the alignment between meta and campaign setup
- Support testing activities including UAT for:
Marketing Cloud campaigns,
Salesforce use cases and advancements to workflows and processes
GoDonate use cases
Deliverables at the end of the contract
Effective data transfers for third party partners Maecenata and GDG, clear and accurate data that would allow generation of tax receipts by the third parties and reporting.
Contribution to:
- the development of data warehouse replication to allow testing and UAT of changes to reporting that may impact delivery, agree actions and ensure sign off before moved to live.
- the delivery of the data privacy project, including but not limited to: Facebook CAPI, automated uploads, advertising studio and cookie banner development.
- The development and maintenance of the updated technology roadmap
Participation in the Donor Portal type activity to ensure optimum experience for WFP supporters.
Education
University degree or relevant educational certificate in Computer Science, IT Engineering, Professional Software Engineer, Business Administration or STEM discipline.
Experience
Professional experience of development role through internships or similar, working in an international setting working with multiple teams stakeholders.
Understanding of working with Salesforce, Stripe, donation platforms, Browserstack, Asana, Sharepoint and other Microsoft applications,
Performing site content, data checks and updates. Reporting and escalation of potential issues which could impact report accuracy or performance
Experience of the following would be an advantage, Advanced Web Development and Web Design: (HTML / CSS) and Data Structures & AlgorithmsBasic Programming (Java / JavaScript / PHP / MySQL / C)Advanced Programming on AngularJS, Spring Boot/ Spring Data, MongoDB
Proficient communication, organisational and coordination skills. Ability to demonstrate a high level of verbal and written English, ability to plan and organize work with a good level of independence; Ability to take initiative to solve problems and seek solutions; Work effectively in a multi-cultural environment and international organization; Uses tact and courtesy to give and receive information with a variety of individuals; Motivated team spirit and contributed to an inclusive and sound working environment
Flexible approach to work, good time management skills and ability to multitask, has strong time management skills and ability to quickly shift priorities. Equally has ability to highlight when this would be the wrong thing to do for any inflight projects.
Languages: Working level of English is essential
Terms and Conditions
Short-listed candidates can be subject to written assessment.
WFP offers a competitive compensation package which will be determined by role’s responsibilities and deliverables, please be aware that as per UN policy any negotiation based merely on personal cv is not allowed.
This consultancy assignment is renewable upon funding.
Visit the website for detailed information on working with WFP: http://www.wfp.org – Click on: “Our work” and “Countries” to learn more about our operations.
Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply.
WFP is committed to diversity and inclusion within its workforce, and encourages all qualified candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the Organisation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the selection & recruitment process, and for work-related needs upon joining the Programme.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
We greatly appreciate your interest in WFP and joining our mission to achieve Zero Hunger by 2030
Saving Lives, Changing Lives!
