Monitoring, Evaluation, and Learning (MEL) Manager

• Support in establishing the MEL function by:

• Developing M&E Unit's TOR, annual work plan, and budget.
• Develop relevant policies and guidelines.
• Report on Unit performance against its objectives to the Director of Programs Management & Performance Excellence.
• Supervise the M&E staff, ensuring they have individual objectives and a program of activities in line with the M&E plan and ensure that they are meeting these objectives.

• Support the development, implementation, monitoring and evaluation of the Organization work plan. Monitor and analyze program developments and implementation; review documents and reports; identify problems and issues to be addressed and propose corrective actions; liaise with relevant parties; identify and track follow-up actions.
• Review and revise the organizational log-frame in consultation with relevant stakeholders; ensure the log-frame is aligned with the strategy.
• Lead the design, development and implementation of the organizational MEL plan; support initiative and programs/initiatives in developing their specific MEL plans.
• Participate in the development and implementation of policies, procedures and methodologies consistent with monitoring of implementation and methods of evaluation on matters relating to the programs/initiatives/ initiatives.
• Oversee all Routine Monitoring Reporting (RMR) actions and ensure templates are appropriately used and Standard Operating Procedures are followed.
• Oversee all Final Evaluation Report (FER) actions and ensure templates are appropriately used and Standard Operating Procedures are followed.
• Ensure RMR actions highlight program successes and impact.
• Proactively identify key program and thematic areas for evaluation and analysis.
• Utilize the system to monitor and ensure responsiveness to donor, third party evaluations, and public hotline calls regarding program quality.
• Create program feedback loop to external findings results in improve quality of project management and implementation.
• Ensure M&E indicators in database match reporting requirements. Maintain and further development qualitative and quantitative practices and processes.
• Strengthen the capacity of the M&E Team by identifying training opportunities and increasing the team’s knowledge of M&E protocols and practice.
• Provide written contributions to weekly, quarterly and annual reports as needed.
• Assist in the development of strategy documents as needed.
• Coordinate with other departments to provide strong support to sub-offices.
• Coordinate the results-based management planning and reporting process.
• Lead the coordination of evaluations (internal and external) including drafting Terms of Reference, liaising with different partners, and independent experts.
• Coordinate activities related to budget and funding (program preparation and submissions, progress reports, etc) and prepare related documents/reports (work program, pledging, etc.)
• Other duties as assigned by the Director Programs/initiatives Management & Performance Excellence

• Other duties as assigned

Qualifications

• University degree in a related field; Master’s preferred.
• A minimum of 8-10 years’ experience in monitoring, evaluation and learning (MEL) activities, working in international development organizations, Jordanian foundations – NGOs, public service organization with an emphasis on impact and theories of change experience desired.
• Demonstrated experience and knowledge in developing MEL systems and overseeing the collection and analysis of metrics.
• Clear understanding and experience in managing MEL MIS System and knowledge management systems
• Demonstrated experience in training on MEL systems and data collection.
• Demonstrated experience in remote managing and training staff.
• Strong interpersonal skills and ability to work under pressure.

• Strong analytical skills.
• Advanced computer skills, particularly MS Office (MS Word, Excel and Power Point)