Communications Officer NOA
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
WHY TO WORK AT WFP?
Join us to make a difference!
SAVING & CHANGING LIVES ❤ Make a difference, the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future
GLOBAL COMMUNITY 🌍 Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
UNLIMITED POSSIBILITIES 💡 Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done
ORGANIZATIONAL CONTEXT
The position will be in WFP’s Jordan Country Office and will report to the Communications Officer NOB. The communication Unit is an integral part of an overarching division of Partnership and Operational Information Management, that is supervised by the Head of Partnerships and Information Management.
The successful candidate will support the Communication Officer in the creation of content and services aimed at maintaining and enhancing WFP’s visibility and reputation, as well as, supporting fundraising activities.
JOB PURPOSE
To implement the communications plan by supporting and delivering a range of communications activities, providing research and analysis, and prioritising effectively.
KEY ACCOUNTABILITIES (not all-inclusive)
1. Contribute to the development and implementation of country specific communication work plans designed to maintain and enhance the visibility and reputation of WFP, as well as support fundraising activities, ensuring alignment with strategic objectives and WFP narratives.
2. Support with maintaining updated media contact lists and managing effective relationships with media outlets to disseminate news/information about WFP’s work to the media, pitch stories, and assist with handling incoming media queries.
3. Contribute to communications through good research, analysis of assigned area of work and timely preparation and distribution of information products to target audience(s).
4. Oversee the process of gathering information from the field, beneficiaries, partners and/or other WFP units to support the development of communications materials.
5. Develop, review and/or edit communication materials and donor visibility, including press releases, stories, messaging, Q&As, photos and videos, ensuring adherence to WFP visibility guidelines and consistency with corporate messages.
6. Support the social media plan by developing social media content and utilising platforms, networks and partners to enhance coverage and support of WFP activities in general.
7. Monitor traditional and social media, and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies.
8. Contribute to data collection and the preparation of accurate and timely reports, support communications activities that enable informed decision making, and assist with verifying consistency of information presented to the media and other stakeholders.
9. Support the Communications unit’s capacity building of WFP staff on proposing (bidding for contracts) and implementing visibility work, providing advice and guidance within area and level of expertise, in order to assist staff in ensuring that all activities meet desired standards of consistency, quality and impact.
10. Support with liaising and interacting with WFP staff and external counterparts to support aligned activities and a coherent approach to communications within WFP.
11. Provide support to junior communications staff with more complex analysis, tasks and queries.
12. Other as required.
STANDARD MINIMUM QUALIFICATIONS
Education: Advanced University degree in Communications, Journalism, International Relations, Public Relations, or other relevant experience supplemented by one year of post graduate professional experience. Or First University degree with additional years of post-graduate professional experience and/or trainings/ courses.
Experience: At least one year of postgraduate progressively responsible professional experience and a proven track record in communications.
Knowledge & Skills:
- Strong writing and editing skills in Arabic and English.
- Ability to structure and implement own ideas in a team environment.
- Ability to handle a large volume of work and to meet short deadlines.
Language: Fluency in oral and written Arabic and English is a must.
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
- Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
- Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
- Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
- Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.
People
- Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
- Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
- Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
- Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.
Performance
- Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
- Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
- Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
- Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.
Partnership
- Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
- Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
- Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
- Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.
FUNCTIONAL CAPABILITIES
| Capability Name | Description of the behaviour expected for the proficiency level |
| Media and Influencer Relationship Management | Demonstrates ability to build and sustain effective collaborative relationships with key media contacts and influencers in area of expertise to raise the profile of WFP, build relationships and further organisational aims. |
| Media and Communication Expertise | Facilitates open verbal or written communication with media and influencers as required (i.e. through preparation of tailored written or visual materials presentations, and official documentation) to convey tailored messages. Engages in mutually informative discussion with media and influencers. |
| Specialised Knowledge in Communications | Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. Applies this to define work plans aligned to identified areas of WFP’s communications strategy. |
| Sociopolitical Contextual Understanding | Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making. |
| Communication Strategy and Planning | Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility. Oversees implementation, providing recommendations for improvement. |
EXPECTED BENEFITS
WFP Offers a diverse range of benefits and entitlements including annual, sick and parental leaves, allowance for the eligible spouse and children and UN Joint pension Funds. In addition to a life Changing experience that save and change lives.
WFP is following the UN salary scale in Jordan; the expected net pensionable salary ranges between 29,738 and 38,823 JOD per year; depending on the years of experience exceeding the minimum requirements.
TERMS AND CONDITIONS
Applications must be submitted online through WFP e-Recruitment System
- Internal WFP staff can access the VA through the internal WFP CAREER page via the link: http://newgo.wfp.org/services/e-recruitment
- External applicants are kindly requested to follow the link: http://www1.wfp.org/careers/job-openings
Make sure that you answer all mandatory questions accurately and to attach your updated CV in English.
- Join WFP to be part of saving lives and changing lives: https://www.youtube.com/watch?v=N4rFCbNDXiw&feature=youtu.behttp://ar.wfp.org/videos/recruitment-video-ar
Only short-listed candidates will be contacted.
DEADLINE FOR APPLICATIONS
27 February 2023
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
