Communications Associate SC6
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
WHY TO WORK AT WFP?
Join us to make a difference!
SAVING & CHANGING LIVES ❤ Make a difference, the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future
GLOBAL COMMUNITY 🌍 Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
UNLIMITED POSSIBILITIES 💡 Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done
ORGANIZATIONAL CONTEXT
The Communications Associate will work in the Communications Unit and in collaboration with the other units of WFP.
JOB PURPOSE
To support the communications team with creating content to enhance the visibility of WFP’s work in Jordan and support fundraising activities through social media, in addition to writing stories and case studies collected from the field.
KEY ACCOUNTABILITIES (not all-inclusive)
1. Contribute to drafting, editing and/or translating content for use on traditional and social media platforms, and printed materials, to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages.
2. Under guidance, support with overseeing WFP Jordan’s social media channels and manage regular content posting following an approved editorial calendar.
3. Conduct research and support social media content with initiative and creativity, such as by identifying influencers, preparing plans, and suggesting original ideas.
4. Assist with gathering information from the field, beneficiaries, partners and/or other WFP units to support the development of communications materials, including stories, visuals, and videos.
5. Assist with monitoring traditional and social media, and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies.
6. Capture photos at events, visits and/or signing ceremonies for use on social media and in other communications materials.
7. Document, manage storage and regularly update all content, photos, videos, and reports on the Country Office’s SharePoint and WFP’s Multimedia Hub to ensure information is accurate, organized and available for others to access.
8. Support donor relations communication requests, document donor contributions and/or create content packages for donors.
9. Support the Communication with Communities (CwC) programme by reviewing social media key messages, and proactively suggesting initiatives to counter misinformation, educate communities on WFP assistance and promote healthy practices.
10. Distribute and promote communications guidelines for WFP staff to refer to, and respond to internal requests for communications support using initiative, and following standard WFP processes and guidelines (branding, visibility, etc.), to ensure timely and accurate resolution of all enquiries.
11. Track performance of communications activities, outputs or outcomes, including social media, with analytics and assist with reporting on communications activities.
12. Other communications support, as required
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education. A post-secondary certificate in the related functional area. A university degree in marketing, communications or social media is desirable.
Experience:
- 6 (or more) years of experience in communications and social media.
- Experience in developing and writing communications content.
- Experience managing social media pages for brands.
Language: Fluency in both oral and written communication in Arabic and English.
KNOWLEDGE & SKILLS:
- Strong communication skills both written and verbal.
- Excellent command of English and Arabic and highly developed writing and editing skills.
- Strong editorial judgement, including ethical and political awareness.
- Proven skills in communication, networking, negotiation, and ability to relate to different audiences.
- Ability to work within team and deliver under pressure.
- Knowledge in using digital tools such Canva is essential.
- Excellent computer skills (MS Office essential; Adobe Photoshop and/or Canva are an asset). Familiarity with Trello an asset.
- Skills in graphic design, photography, and video production is a plus.
- Has attention to detail and proven track record of delivering high-quality work on time.
OTHER SPECIFIC JOB REQUIREMENTS
- Demonstrates an exceptional level of creativity.
- Tends to get truly inspired by his or her work and is known for going beyond the parameters of a brief to deliver better than requested.
- Able to express ideas and collaborate with others to find the best answer yet is also capable of delivering high quality work independently.
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
- Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
- Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
- Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
- Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.
People
- Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
- Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
- Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
- Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.
Performance
- Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
- Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
- Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
- Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.
Partnership
- Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
- Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
- Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.
FUNCTIONAL CAPABILITIES
| Capability Name | Description of the behaviour expected for the proficiency level |
| Media and Influencer Relationship Management | Demonstrates ability to respond to and/or escalate needs of media and influencers within own scope of responsibility to raise the profile of WFP, build relationships and further organisational aims. |
| Media and Communication Expertise | Collates accurate and timely information presented in required format (i.e. written or visual materials) as well as verbally, to enable information flows and informed decision making on communications issues. |
| Specialised Knowledge in Communications | Exhibits specalised technical knowledge of communications channels processes, tools and techniques. In immediate area of responsibility, provides support in developing written, visual, audio and multi-media content for communications materials and suggestions for improved communications processes. |
| Sociopolitical Contextual Understanding | Shows awareness of the multilateral/interagency environment and the dynamics in which WFP operates which informs approach to daily tasks. |
| Communication Strategy and Planning | Demonstrates sound understanding of WFP communications strategy and effectively implements tailored media and communications plans which support the delivery of the strategy. |
TERMS AND CONDITIONS
Applications must be submitted online through WFP e-Recruitment System
- Internal WFP staff can access the VA through the internal WFP CAREER page via the link: http://newgo.wfp.org/services/e-recruitment
- External applicants are kindly requested to follow the link: http://www1.wfp.org/careers/job-openings
Make sure that you answer all mandatory questions accurately and to attach your updated CV in English.
- Join WFP to be part of saving lives and changing lives: https://www.youtube.com/watch?v=N4rFCbNDXiw&feature=youtu.behttp://ar.wfp.org/videos/recruitment-video-ar
Only short-listed candidates will be contacted.
DEADLINE FOR APPLICATIONS
27 February 2023
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
