Business Support Assistant (Talent & Acquisition) – SC4, Maputo
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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. Female qualified applicants are especially encouraged to apply.
WFP does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, offer, training, or any other fees). Offers of WFP employment or job openings with requests for payment of fees are fraudulent. WFP does not concern itself with information on bank accounts. Any requests for such payment or information should be refused and reported to local law enforcement authorities for appropriate action and to WFP for its information.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
We are seeking to fill the position of Business Support Assistant with the Human Resource Talent Acquisition team based at our Country Office in Maputo, Mozambique. We are looking for a dynamic, motivated team member who is keen to bring their skills and knowledge to the context of WFP and contribute to strengthening the Talent Acquisition and Recruitment functions in WFP. You will receive close guidance from experienced colleagues, while getting opportunities for exposure and growth through supporting in the roll-out of Talent Acquisition activities and developing new tools and assets to strengthen the Human Resource Functions.
JOB PURPOSE
To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education. A post-secondary certificate/ university degree in Human Resources, Psychology, Business Administration, or related field is a plus.
Experience: Two (2) or more years of progressively responsible work experience in the relative business stream with experience in general administrative work and human resource operations.
Knowledge & Skills:
- Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
- Knowledge of work routines and methods in order to complete processes under minimal supervision.
- Good understanding of key HR principles and talent acquisition best practices including CV screening, candidate engagement, scheduling assessments with candidates, interviewing, onboarding.
- Ability to identify data discrepancies and rectify problems requiring attention.
- Expertise in outreach and sourcing talent.
- Experience using LinkedIn and job boards to source candidates.
Languages: Fluency in both written and oral communication in Portuguese and English languages.
KEY ACCOUNTABILITIES (not all-inclusive)
1. Develop attractive vacancy announcements, using advanced technologies to ensure our vacancies speak to our target candidates, including underrepresented groups.
2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
3. Support in the administration of test assessments, inviting candidates for interviews, preparing interview packs, and scheduling interviews.
4. Facilitate contracting process of new recruited staff, reference checks and verification of academic certificates, medical clearances, and anti-terrorism.
5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
6. Support in talent searches and engage and attract suitable talents for relevant vacancies.
7. Successfully communicate with candidates throughout the recruitment process.
8. Extract and compile HR data on staff recruitment and selection, contractual conditions, entitlements to support analysis and reporting needs.
9. Support in the facilitation of national staff separation clearances.
10. Support in the onboarding of new staff reporting – welcome note and preparation the biography.
11. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
12. Perform other related tasks as required.
WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR
- Leads by Example with Integrity
Lives WFP values and shows humanity and integrity by role modelling care for others.
- Drives Results and Delivers on Commitments
Delivers on commitments and adapts readily to change.
- Fosters Inclusive and Collaborative Teamwork
Is inclusive and collaborative, and contributes to a culture of learning and personal growth.
- Applies Strategic Thinking
Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things.
- Builds and Maintains Sustainable Partnerships
Builds and nurtures external partnerships & collaborates with partners to deliver common objectives.
FUNCTIONAL CAPABILITIES
| Capability Name | Description of the behaviour expected for the proficiency level |
| Employee orientation | Demonstrates a developed understanding of the various employee contexts and needs when applying and adapting HR policy and practices, to best meet employee needs. Takes initiative and identifies suitable solutions when partnering with employees and local Country Office management. |
| HR Expertise & Policy Knowledge | Is able to interpret and apply detailed knowledge of HR policies, operational processes, leading HR practices and internal regulations, within a complex organizational context, to provide guidance to employees and implement solutions within area of responsibility. |
| Business Knowledge & Partnership | Applies advanced knowledge of WFP's organizational and HR strategic objectives, as well and operational complexities, in order to ensure alignment of HR support within own area of responsibility. Establishes and maintains internal network on an ongoing basis, to develop understanding of organizational challenges and local teams context and therefore, ensure focus on local priorities and people. |
| Enabling Talent Management Solutions | Demonstrates a advanced knowledge of WFP HR solutions within area of responsibility. Applies this, along with an in-depth understanding of the end user context, to plan, coordinate and manage effectively the implementation and execution of HR solutions. |
| HR Operations Management | Demonstrates understanding of HR operations impact on the broader organisational context. Proactively identifies opportunities for HR operational improvement and creates work plans to implement changes. |
TERMS AND CONDITIONS
Type of contract: Service Contract
Duty Station: Maputo
Duration: 12 months
This position is open to Mozambican Nationals Only.
Female qualified candidates are highly encouraged to apply.
DEADLINE FOR APPLICATIONS
28th February 2022
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
