Telesales Representative

Responsibilities

• Contact potential or existing customers to inform them about products and services
• Answer questions about products and the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Keep records of calls and sales and record useful information

Requirements

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of CRM programs and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Bachelor degree in any relevant major
• 0-1 Years experience in Telesales

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