Communication Officer

Job Purpose

The Communication Officer, an integral part of the Project Development (PD) team, is responsible for the planning and implementation of communication activities in line with contractual obligations, budget line, project planning and ACTED’s global communication processes and procedures. Working closely with the PD team and the relevant Project Managers, the Communication Officer is responsible for designing, organizing, and streamlining communication activities across all projects. At the same time, the Communication Officer leads on developing information materials and narratives on ACTED’s activities for internal dissemination, develops tools and provides capacity building to support the standardization of internal and external communication processes.

Objectives

1. Ensure the achievement of contractual communication obligations within all projects.
2. Organise and lead the development of external communication products to raise ACTED’s profile amongst current and potential donors.
3. Developing information materials and narratives on ACTED’s activities for internal dissemination
4. Training of Field Staff to increase the quality and streamlining of all communication efforts.

Duties and Responsibilities

• Structure, update and mainstream communication processes including monitoring tools, templates, standard operating procedures related to communication activities etc.
• Design and edit internal communication products such as internal newsletter, and regular programmatic updates;
• Develop and strengthen capacities of field teams to support communication activities including the development of multimedia tools, training and provision of information and technical support;
• Provide on-going training for staff on processes and best practices in relation to photography, video, and collection of beneficiary stories to facilitate their contribution to materials.
• Updated and maintain a clear communication plan for each of the projects,
• Update and support the implementation of the donor engagement strategy;
• Maintain and update a database of photos, videos and other visibility materials;
• Collect content for donor articles, success stories, photo stories and for ACTED’s communication materials;
• Lead on the development of external communication products to strengthen the relationship with current and potential donors
• Ensure that all media outputs are in alignment with the agreed key messaging outlined in the communications strategy;
• Support the organization and planning of internal and external meetings and events
• Provide support to other departments as relevant.

Key Performance Indicators

Example, the key performance indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets

• % of communication materials submitted in a timely manner;
• Number of visibility materials produced
• Number of trainings conducted

*ACTED's proposed monthly salary: 1059 JOD

Skills

QUALIFICATIONS

• University degree in communication, international relations, journalism or any related field.
• At least 3 years of relevant experience in communication/marketing/reporting is required.
• Fluency in English language is required (writing, speaking);
• Professional experience in humanitarian and/or development organisations is desired;
• Work experience with a donor organization is an asset;
• Proficiency in Microsoft PowerPoint, other relevant graphic programs;
• Project management, planning and budgeting skills is an asset;
• Experience of community/audience management;
• Excellent interpersonal and writing skills;
• Skills in coordination/liaison;
• Excellent organizational and communication skills with staff and communities;
• Synthesis, multitasking and priority management skills;
• Adaptability, autonomy, flexibility, dynamism, reactivity and proactivity is essential, as well as the ability to plan, take initiative and work independently and under pressure;
• Knowledge of the region is an advantage.
• Ability to travel/work in Amman.

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