GBV Case Management Supervisor FSR 364 & 365

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Job Title: GBV Case Management Supervisor FSR 364 & 365

Location: Urban

Number of Vacancies: 2

BACKGROUND

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

JOB SUMMARY:

The Case Management Supervisor primary function is to ensure quality provision of GBV Case Management to GBV survivors from IMC GBV Case Managers. The Case Manager Supervisor will provide the leadership, supervision, on-going mentoring and coaching for IMC GBV Case Managers, and support in ensuring a strong and functioning referral system for GBV survivors.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES:

• Program implementation
• In collaboration with the GBV Manager, the Case Management Supervisor will be responsible for the following tasks, including the supervision of the GBV case management team.
• Assess regularly the capacity and attitudes of IMC GBV Case Managers, and develop tailored capacity building plans as needed, in coordination with the GBV Manager.
• Prepare an initial package of trainings for every new GBV Case Manager joining IMC team, in line with the GBV Inter Agency Case Management Guidelines.
• Leading the development or adaptation of GBV Case Management training material.
• Provide, in collaboration with the GBV Manager, trainings as needed to the GBV Case Managers and other actors providing support to GBV survivors.
• Ensure regular mentoring and supervision of the GBV case management though both group discussion and individual support session.
• Ensure staff care support to GBV Case Managers.
• Support GBV case managers in establishing or contribute to GBV Referral Pathways, and promoting a general ethical referral of GBV survivors, in line with a survivor cantered approach.
• Work constructively within a team.
• Ensure ethical data collection, storage, analysis and sharing of GBV cases, and input in internal and external reports, in line with best practices.
• Develop, implement, and promote effective team communication techniques and systems, including regular senior staff meetings.

Coordination

• Develop and maintain effective working relationships with all relevant stakeholders.
• Mobilize stakeholders to participate in GBV case management coordination meetings.
• Promote a survivor cantered approach in all internal and external coordination meetings.
• Represents IMC in all relevant meetings to address issues of survivor access to services.
• Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Qualifications:

• Bachelor Degree in Social Work or related fields
• Minimum 5 years in the field of social work.
• Good understanding of Protection principles must demonstrate survivor- centered, respectful attitudes and a strong belief in gender equality.
• Good understanding of survivor cantered approach.
• Previous experience working with GBV survivors.
• Previous training and mentoring experience
• Knowledge of, respect and empathy for the communities we are working with.
• Commitment to championing survivors and community points of view.
• Good interpersonal and influencing skills.
• Very good listening and facilitation skills – capable of managing and facilitating group discussions with program participants, local officials, partners, and all levels of staff.
• Fluency in Arabic is required, fluency in English is desirable.

Child Safeguarding

International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.

Compliance & Ethics

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed

“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request, any false information provided will cause cancelation of the application and applicant will be subject to legal action”.

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