Call Center Representative

Call Center Representative

• Attend and manage formal calls and provide accurate and concise information without any delay.
• Analyze client requirements and offer the best possible solution or information.
• Explain all the essential details of the organization's products and services to captivate the customer's attention.
• Take the initiative to build fruitful connections through fluent and engaging communication.
• Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
• work's remotely , working hours are from 9am-6pm from Sunday-Thursday

Skills

• Prior exposure to working in a call center or customer service support profile.
• Strong phone and verbal communication skills.
• Ability to multi-task.
• Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
• Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
• Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.

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