Regional Data Coordinator – NOB

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

TERMS AND CONDITIONS

JOB TITLE:	Business Transformation Officer (Regional Data Coordinator)
TYPE & LEVEL OF CONTRACT:	NOB
UNIT/DIVISION:	Technology
DUTY STATION (City, Country):	Regional Bureau in Cairo (RBC), Egypt
REPORT TO:	IT Operations Officer
DURATION OF CONTRACT:	1 year, renewable

Note: Egyptian nationals only are eligible to apply. This vacancy will also be used to build a roster for similar positions in WFP Egypt.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP’s Regional Bureau for the Middle East and Northern Africa (RBC), based in Cairo, Egypt, provides strategic guidance, policy/technical support and direction to WFP operations and activities in 16 countries: Algeria, Armenia, Egypt, Iran, Iraq, Jordan, Lebanon, Libya, Moldova, Morocco, State of Palestine, Syria, Tunisia, Turkey, Ukraine and Yemen. These country offices aim to assist roughly one-third of all of WFP’s beneficiaries (approx. 30 million) in some of the most critical humanitarian emergencies of our time. RBC is also active in the ‘Changing Lives’ side of WFP’s mandate, helping national governments and local communities improve nutrition, livelihoods, school feeding, social protection, climate and disaster risk reduction and other programmes that build resilience and support development.

WHY WORK AT WFP?

SAVING & CHANGING LIVES ❤
Make a difference, the world will notice.
We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

GLOBAL COMMUNITY 🌍
Build bridges that unite people across the world.
Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
How we deliver our mission in a deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.

UNLIMITED POSSIBILITIES 💡
Unlock possibilities you never thought you'd find.
WFP goes anywhere it is needed and does whatever it takes to get the job done.

LIFE-CHANGING EXPERIENCE ⭐
Reach beyond yourself and discover your true potential.
WFP offers the kind of life-changing experiences you’re unlikely to find in many other organizations.

Join us to make a difference.
Watch this video to know more about us!!
Link: https://www.youtube.com/watch?v=3mzGbaRAhz8&feature=youtu.be

ORGANIZATIONAL CONTEXT

WFP Technology Division (TEC, formerly known as the IT Division) is the digital business engine of the World Food Programme, providing the business with multi-pronged and resilient technical capabilities able to respond with the agility required in humanitarian operations. Technology and connectivity are rapidly reaching some of the most vulnerable people and places affected by crisis, but they are also increasingly expanding to the services responding to those same crises. As one of the main humanitarian actors, WFP has the opportunity and the obligation to leverage data and technology to better know and serve those in need by digitally transforming the way it works.
Technology and connectivity are rapidly reaching some of the most vulnerable people and places affected by crisis, but they are also increasingly expanding to the services responding to those same crises. As one of the main humanitarian actors, the World Food Programme (WFP) has the opportunity and the obligation to leverage data and technology to better know and serve those in need by digitally transforming the way it works. Such ambition led to a plan aimed at establishing, integrating, and mainstreaming the core elements of an end-to-end digital business process.

JOB PURPOSE

Partner with the business to understand their needs and operating environment in order to transform business requirements into solutions exploiting IT capabilities and focusing on business satisfaction. The position calls for an experienced mixed-profile professional that holds hands-on technical expertise in data collections, analysis, integration and visualization, as well as proven ability to engage with diverse stakeholders.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Capture, analyze and document (i.e., through diagrams, flowcharts, data models, user experience designs, storyboards) business requirements for IT solutions and services WFP policies, standards and strategies.
2. Communicate business requirements to business counterparts, for a shared understanding of the requirements and effective implementation of strategies/plans.
3. Baseline and track business requirements through to implementation ensuring efficient management of change.
4. Test and analyze IT solutions and document the match against business requirements for quality and accuracy.
5. Establish and maintain close partnerships with business counterparts to effectively meet their needs.
6. Manage the service catalog of IT solutions offered to the business, including current, retired and those in the pipeline to ensure effective knowledge management.
7. Manage alignment of IT service levels with SLAs for solutions or services focused on the business needs. Conduct survey on business satisfaction with IT solutions and services.
8. Manage estimates, business cases, planning, risk identification, problem and issue management to ensure the effective delivery of IT solutions.
9. Adhere to processes, procedures and templates for the Business Relationship Management, Business Analysis and IT Project Management functions to ensure compliance and consistency.

OTHER SPECIFIC JOB REQUIREMENTS:

In close collaboration with the entire Technology team in RBC country offices and HQ Data Team. Specifically, the incumbent will:

• Work closely with data owners, and stakeholder to identify data pain points and data visualization needs for country operations in the region, by carrying out Data Mapping Missions.
• Engage with the business units to understand strategic objectives, gather requirements, and analyze capabilities with the objective of shaping demand for technology products, offering opportunities to improve business processes and stakeholder alignment;
• Coordinate the rollout and adoption of data related corporate products and services;
• Organize and facilitate a regional data event that would promote global best practices, local digital solutions and use cases focused on data, and build capacity for the wider network of data fellows and champions in RBC;
• Coordinate the work of the Regional Data Working Group;
• Provide support to the Regional Senior Management team in participating in the Data Management Committee

STANDARD MINIMUM QUALIFICATIONS

Education:

Advanced University Degree in Computer Science, Business Administration, Data Management, Statistics, Marketing, Communications, Information Management other relevant discipline or First University degree with additional of at least 2 years of related work experience.

Experience:

3 years or more of relevant progressive work experience in information management, information systems, web management, data management, GIS mapping, data visualization or project management. Out of this, at least 2 years of progressive working experience as business partner in the international / multi-cultural work environment.

Knowledge & Skills:

• Proven experience working in a busy analytical environment and handling complex analysis.
• Strong written and oral communication skills, including substantive report writing skills. Experience working with teams and as Business Partner.
• Ability to work in multi-cultural and multi-ethic environments.
• The candidate must demonstrate strong data analysis skills.

Language:

Fluency (level C) in oral and written communication in both English and Arabic.

FUNCTIONAL CAPABILITIES

Capability Name	Description of the Behaviours expected for the proficiency level
Governance, Strategy and Architecture	Shares knowledge of IT governance process and system architecture development with team and analyses current designs for improvements and enhancements while ensuring compliance with legislation and specifies any required changes.
Change Implementation, Project Management, Planning and Optimization	Utilises working knowledge of project and change management approaches to collect and analyse relevant data from multiple stakeholders to develop evidence-based business case for change.
Technical Expertise	Continuously updates one’s own knowledge about new technologies and product modifications; Is sought out for advice/expertise and recognized internally as an important technical reference.
Requirement Definition & Management	Exhibits thorough understanding of business areas and processes to define, prioritize and customize IT infrastructure solutions to requirements.
Strategic Account Management	Facilitates open communication and discussion with clients to assess and promote understanding of need for future changes in services, products and systems, resulting in overall client satisfaction.
Business Analysis	Has in-depth understanding of operational requirements, business issues and opportunities to conduct stakeholder and benefit analysis of options to identify effective and optimal automated/ non-automated solutions that meet business needs.

COMPENSATION AND BENEFITS

WFP offers a competitive compensation package including:

• Attractive salary in accordance with industry standards. Please visit United Nations Salary Scales for more details.
• Attractive pension plan
• Child allowance
• Medical coverage for staff and eligible dependents
• Variety of leave entitlements, including but not limited to 30 days annual leaves per year, maternity/paternity leave, and special leave arrangements.

DEADLINE FOR APPLICATIONS

Deadline to apply for this position is Monday, 20 February 2023 (11:59 PM Cairo Time).

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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