Sales Assistant

Sales Assistant Job Summary

We are looking for a motivated and results-driven Sales Assistant to join our team. The individual in this role would be responsible for following up with clients, handle current, recurring and future orders. We are seeking a candidate who

is persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction.

Duties and Responsibilities:

• Facilitate communication with current and prospective clients, and follow through on their orders.
• Answer all customer questions accurately; prioritize and/or escalate questions as needed.
• Price and prepare offers as needed.
• Coordinate with production team on current orders.
• Coordinate with packaging and shipping on current orders.
• Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options.
• Promote specific products as directed by upper management.
• Maintain positive business and customer relationships in the effort to extend customer lifetime value.
• Develop strategies for more effective sales.
• Track all appointments, sales, complaints, status reports, etc. thoroughly for management review.

Job Requirements:

• Impeccable customer service skills.
• Excellent interpersonal communication skills, both verbal and written.
• Result and target driven.
• Good organization skills.
• Good time management skills.
• Good work / team work ethic.
• Ability to meet and/or exceed targets.
• Fluent in English and Arabic.
• Good Microsoft Office skills.

Qualifications:

• Bachelor’s degree in sales and marketing or equivalent.
• Prior sales / marketing / PR experience.
• 3+ years of experience.

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