Order Management

1 فبراير، 2023

0 5 2 دقائق

Order Management

الوصف الوظيفي

Purpose of the job:

Maintaining shipments and documents to customers.
Proper execution for customers’ orders.

Position Responsibilities:

The successful applicant is responsible for:

Responsible for all aspects of order processing including pro-actively manage the entire process of fulfilling a customer order from Order Entry to delivery to ensure that customer requirements are met.
Ensure orders validation, compliance and approvals before Order Entry.
Perform troubleshoot on all sales orders and assist to identify and execute various enhancement to all management process
Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.
Manage all communications with all sales department and process all customer orders and shipment of products and ensure optimal practices for all processes.
Manage all customers’ shipments and respond to all inquiries for all status order and resolve all customers’ issues.
Monitor and evaluate all order issues and overcome any obstacles that hinder the fullfilment of subject orders.
Schedule outbound shipments and determine shipping methods & costs.
Prepare required shipping documentations for outbound shipments
Arrange clearance and delivery for inbound shipments with 3PL (3rd Party Logistics) warehouse and forwarder
Monitoring inventory levels and share it with related departments, also to coordinate with related departments for stock reduction.
Performing regular stock counts and reporting any issues to the management.
Strong verbal and written communication skills
Ability to work in a fast-paced environment
Need to be able to prioritize Proactively follow up on open issues
Current or previous experience in order management role
Proven ability to build relationships with remote colleagues
Demonstrated aptitude and success in fostering solid, value-based relationships with internal and external customers
Ability to work extended hours & weekends during peak times of the year.

Contract Type:

The contract type is "Limited" and renewable upon mutual agreement of both parties.

المهارات

Experience & Education:

– BA in Industrial Engineering or any other related degree.

– Fresh graduate or 1 – 2 years of experience with Purchasing & logistics background for local and overseas shipments.

Language Skills:

Fluent in English & Arabic.

In the whole process of recruitment, job applicants should be careful not to infringe the trade secret of the company which they have been/were working for.