SRO – AO6 – HR Technical Assistant (National Position)

SRO – AO6 – HR Technical Assistant (National Position)

NRC currently has more than 2,000 staff in the Middle East region assisting people displaced by conflict in Syria. As a leading humanitarian organization, we support displaced persons by implementing programs across the Shelter, Education, Food Security, Information Counseling and Legal Assistance (ICLA) and Water, Sanitation and Hygiene (WASH) sectors with strong protection and resilience focus integrated into our programs. In the Middle East, NRC has over 3000 staff dedicated to assisting people affected by the conflict in Jordan, Syria, Lebanon, Iraq, and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education,Water and Sanitation Hygiene, Food Security, along with Information Counselling and Legal Assistance (ICLA) to forcibly displaced people. The Syrian Crisis is well into its eight-year, but the level and intensity of conflict in the country remain high. Humanitarian and protection need continue to grow inside of Syria as a result of the ongoing conflict and consequent complex emergency situation in which displacement is both massive and widespread.

The purpose of the HR Technical Assistant position is to provide administrative and HR technical support in HR areas of functions. The HR Technical Assistant will support the maintenance of updated HR records, recruitment, and will provide general administration and HR support to ensure the smooth functioning of the NRC Syria Response office, accommodations, and HR team in accordance with NRC’s HR policies and procedures and relevant donor guidelines. The HR Technical Assistant is the first person whom NRC employees will approach for getting their administration and HR issues resolved. S/he will liaise closely with logistics, Finance, and all other departments.

Generic responsibilities
1. Adhere to NRC policies, tools, handbooks, and guidelines.
2. Assist a range of support with the implementation of the HR portfolio according to the plan of action.
3. independently Implements procedures and activities within HR as delegated.
4. Responsible for organising and delivery of tasks in line with priorities and standards.
5. Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team.
6. Use initiative in day to day problem solving in line with agreed procedures, priorities, and standards for the area of work.
7. Prepare and develop status reports as required by management.
8. Ensure proper filing of documents.
9. Comply with NRC’s HR policies and procedures.
10. Support in any other issue relevant to the HR function.

Specific responsibilities
1. Maintain computerized and manual personnel records in line with internal procedures, regulatory requirements, and confidentiality requirements.
2. Support in different HR functions such as filing personnel files, scheduling interviews, scheduling training, etc.
3. Prepare and share contracts and renewals for national staff and daily workers.
4. Follow-up on mandatory training archiving and update related trackers.
5. Follow-up and update staff’s trackers such as HR database, work from home tracker, acting tracker, secondment tracker, child care tracker, maternity tracker, etc.
6. Focal point for mandatory training and maintains updated tracker.
7. Prepare, share, and collect national staff timesheets and payslips.
8. Staff focal point in terms of leaves for Amman national staff and maintaining up-to-date leaves balance.
9. Maintain and update the contact list and organogram for Amman and field staff.
10. Prepare official HR letters such as experience letters, salary transfer letters, and addendum letters for national staff.
11. Coordinate the onboarding process for staff and daily workers in Amman and the field.
12. Ensure that HR archives are in use and maintained according to the NRC regulations (both hard and soft copies).
13. Ensure confidentiality of HR-related information and handle it with sensitivity and care.
14. Attend all meetings assigned by the line manager and prepare reports.
15. Fulfill any other HR-related tasks that may be assigned by the line manager.

Generic professional competencies for this position
• 1 year of experience working in a humanitarian/recovery context or equivalent.
• Previous experience working in complex and volatile contexts.
• Documented results related to the position’s responsibilities.
• Knowledge about own leadership skills/ profile.
• Fluency in Arabic and English, both written and verbal.

Context/specific skills, knowledge and experience
• Bachelor’s degree in business administration, social studies, or other related disciplines.
• Advanced computer skills in Microsoft office (MS Excel, Word, PPT, and outlook).
• Very good communication and interpersonal skills.
• Proven experience in personnel and recruitment is a must.
• Detail orientation and the ability to properly track and systematically follow up on the completion of tasks. Strong organisational and teamwork skills.
• Highly approachable, trustworthy, and confidential.
• Good diplomacy and negotiation skills.
• Good cultural awareness and sensitivity.
• Ability to promote high team spirit.

Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, the following are essential for this position:
• Handling insecure environment.
• Planning and delivering results.
• Communicating with impact and respect.
• Working with people.

We can offer
-Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline
-Contract period: till 30 June 2023 renewable subjected to availability of funds.
-Duty Station: This position will be based in the NRC office in Amman
-Salary/benefits: According to NRC’s salary scale and terms and conditions
-Application deadline: 13 February 2023.
-Only applications through the following link will be considered:
https://23109900.webcruiter.no/Main/Recruit/Public/4613460256?link_source_id=0

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