Program Coordinator

Role & Responsibilities:

Manage the implementation and coordination of the designated field projects. Providing leadership, strategic direction, management and evaluation of all aspects of the Medair projects, the Program Coordinator also plays a key role in liaison with local authorities and other relevant stakeholders, team leadership and program development.

Workplace & Conditions:

Field based position in Amman, Jordan. Take a look at Medair’s work in Jordan.

Initial Contract Details:

Full time, 12 months.

Key Activity Areas:

Project Management

• Contribute to the strategic direction of the Jordan programme as part of the Senior Management Team.
• Oversee the overall implementation of the designated project(s) in consultation with the relevant Project Manager(s) and in accordance with the project proposals ensuring objectives are met within the required time frame and budget. Where necessary ensure preventative and corrective action is taken.
• Manage a comprehensive activity plan for the designated project(s), including resource needs analysis, covering the time frame of the project proposal.
• Support relevant Project Manager(s) in day-to-day decision making.
• Ensure that regular monitoring and evaluation assessments against project objectives are conducted and reports are made to the relevant in-country or GSO managers or to donors.
• Maintain an overview of the regional context with a view to the strategic development of new projects both in current sites and in surrounding regions. This may include baseline needs assessments.
• Support the Country Director and Programmes and Funding Manager in the development and production of new project concepts and proposals that are in line with current best practices and effective transitional strategies within the humanitarian and development nexus.
• Develop, with the other senior field managers, an implementation strategy with the country context and strategy.
• Ensure complete reporting of activities to Medair, donors, country management team and any other bodies.
• Ensure all documents related to the project are produced and filed according to Medair and donor guidelines.

Representation

• Develop and maintain relationships with relevant stakeholders (e.g., beneficiaries, community leaders, local and national government officials, donors, UN agencies and other NGOs) and represent Medair at meetings (e.g., state and local government, sector-coordination and security) to facilitate and ensure cooperation and partnerships.
• Seek out and actively participate in relevant local networks or task groups on specific humanitarian aid issues.
• Accompany donors on field trips and ensure programme details are transmitted in a professional manner.

Financial Management

• Plan and construct the budgets for the designated projects, in collaboration with the relevant Project Manager(s) and Sector Advisers and in accordance with donor guidelines.
• Ensure that budgets are spent according to donor proposals and regulations and within the timeframe, making any budget adjustment recommendation.
• Monitor the spending of the designated project(s) to ensure they operate in line with Medair and donor guidelines for financial accounting and reporting practices.

Staff Management

• Ensure all personnel related issues for the staff of the designated project(s) are carried out in accordance with Medair guidelines. This includes recruitment, appraisals, objective setting, development and training, disciplinary action, etc. If applicable, work with the relevant Project Manager(s).
• Ensure that staff receive training by providing coaching and through the promotion of capacity building of staff.
• Hold regular team meetings and, through a consultative leadership style and a transparent, honest and supportive communication structure, develop and build an effective team.
• Promote the health and security of the staff of the designated project(s) by ensuring the application of security guidelines, health and safety in the workplace and healthy living conditions and practices.

Security Management

• Monitor and review the security status of the area(s) of operation on a regular basis. Make reports as appropriate.
• Oversee and monitor program staff adherence to security protocols, including security incident reports.

Quality Management

• Support in the supervision the Monitoring & Evaluation manager and ensure adequate roll out of Information Management systems within programmes through the IM team.
• Ensure designated project(s) are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards e.g. Sphere and HAP standards, WHO recommendations, etc. Follow the direction of the relevant advisors at GSO regarding quality, strategy and technical guidelines.
• Regularly assess and provide feedback and recommendations on the quality of the programmes and interventions during field visits. Ensure that all standardised formats are used and guidelines are followed.

Champion Organizational Values

• Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

• University degree in a relevant subject such as Management / Development Studies / Business Administration or in a relevant technical subject.
• Strong working knowledge of English & Arabic (spoken and written).

Experience / Competencies

• 5 years post-qualification experience in a management position, preferably in a relief environment.
• Knowledge of Humanitarian Essentials, Sphere and HAP Standards and other international humanitarian guidelines.
• Computer literate with good working knowledge of Microsoft Excel, Word and Outlook.
• Team-player with good inter-personal skills. Committed to team building.
• Self-motivated, energetic, hard-working, servant hearted.
• Capacity to work under pressure and manage personal stress levels. Creative, open-minded, flexible, self-learner.
• Advanced planning, assessment and analytical skills. Good report and proposal writing skills.
• Advanced leadership and project management skills. Committed to consultative and servant leadership.

Before you apply

Please ensure you are fully aware of the:

1. Medair organisational values

Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices

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