وظائف الخليجوظائف بيت الخليج
Customer Service Representative
Customer Service Representative
الوصف الوظيفي
- Understand the demand of consumers to provide timely service and solutions.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
- Create a concise report on client interaction to facilitate a swift decision-making process.
- Collaborate with the managers to stay informed about changes in company rules and new projects.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
الوصف الوظيفي
المهارات
- Previous association with a company in the role of a customer service executive or representative.
- Adept in using customer relationship management software to offer the best client services.
- Strong phone handling skills and active listening.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
- Excellent computer skills.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت
- قطاع الشركة
- الاستعانة بالمصادر الخارجية لخدمة العملاء; التصميم الجرافيكي
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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