Roster for IT Emergency Coordinator

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance

Please note that TEC has advertised this VA with the intention to fill a position in the IT Emergency Preparedness and Response Branch as well as to start creating a roster of staff to fill similar profiles for recurrent positions and future needs.

INCLUSION IN THE ROSTER DOES NOT GUARANTEE ANY FUTURE CONTRACTUAL RELATION WITH THE WFP

Job Title: IT Emergency Coordinator

Type of Contract: Regular Consultant level II

Division: TECF, IT Emergency Preparedness and Response Branch

Duty Station: Remote

Duration: 11 months

ORGANIZATIONAL CONTEXT:

The World Food Programme (WFP) is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change. Powered by the passion, dedication, and professionalism of our 20,000 staff worldwide, the World Food Programme (WFP) works in over 80 countries to bring life-saving food to people displaced by conflict and made destitute by disasters, and help individuals and communities find life-changing solutions to the multiple challenges they face in building better futures.

We work to enhance nutrition in women and children, support smallholder farmers in improving productivity and reducing losses, help countries and communities prepare for and cope with climate-related shocks, and boost human capital through school feeding programmes.

In conflict situations, we bring relief to exhausted populations and use food assistance to build pathways to peace and stability – work for which WFP was awarded the Nobel Peace Prize in 2020.

The Technology Division of WFP partners with business areas across the organization to digitally transform our business. We design, develop, enhance, and maintain a variety of digital products.

The United Nations World Food Programme (WFP) IT Emergency Preparedness and Response Branch (TECF) is responsible for preparing for, coordinating and managing WFP’s Information Technology response to emergencies, including global and often local leadership of the Emergency Telecommunications Cluster (ETC), rapid deployment of FITTEST, and support Digital Assistance operations.

The Fast IT, Telecommunications and Coordination Support Services Team (FITTEST) is the IT emergency response capacity of WFP. FITTEST has the overall mandate to rapidly assess, build, enhance and restore communications services during emergency and steady-state operations, often within 48 hours of the onset of an emergency.

The IT Emergency Coordinator (IT EC) is to support a coordinated response to crises by effectively collaborating with other stakeholders and cluster members to ensure that urgent communication needs of humanitarian responders are met, while at the same time facilitating recovery. The IT EC will serve as an active member of the ICT Working Group, will be responsible for supporting the delivery of Technology services by consulting and supporting decision-making of the Humanitarian Coordinator and Humanitarian Country Team project initiatives.

The IT EC will contribute to planning and development objectives that directly affect the realization of the response’s strategic priorities, including Digital Assistance activities and Services to Affected Communities (S4C), setting priorities, and contributing to the HC’s humanitarian funding proposals. The IT EC will monitor, evaluate and report on performance, activities and needs against the humanitarian (e.g. cluster) plans and agreed results, recommending corrective actions where necessary.

The implementation of this TOR will take place through long-term field missions, often in hardship duty stations.

ACCOUNTABILITIES/RESPONSIBILITIES:

• Support the Senior IT Emergency Coordinator ensuring an efficient and effective management of the scale up response
• Lead Emergency Response Technology Projects in field operations, in support of the full humanitarian community and in collaboration with humanitarian partners;
• Manage field projects, with a specific focus on Emergency Telecommunications Cluster (ETC), Security Telecommunication Services (TESS) and Service Agreements on behalf of FITTEST and the Technology Division;
• Represent the Technology Division towards Country Management in the operation. Escalate issues when required;
• Lead the identification/assessment and prioritization of key Technology needs required to deliver assistance to the Affected Communities;
• Write Concept of Operations (CONOPS), full staffing plans and budgets, draw up implementation plans, adjust it as per needs and closure reports;
• Negotiates budgets with emergency operations management;
• Provide leadership to IT EPR, including ETC, by organizing and chairing IT and ETC meetings to coordinate the identification of communication needs and solutions;
• Represent WFP and ETC at all relevant events (e.g. Inter-Cluster and other related coordination meetings) and advocate for funding with donors in the operation, if required;
• Ensure adequate emergency technology preparedness, through WFP and the Inter-Agency contingency planning process;
• Coordinate preparation, ensure proper dissemination of information and full participation of cluster participants to Flash Appeals, SRPs and other funding proposals for common funds and donor funding mechanisms;
• Identify and mobilize resources (human, financial and assets) for services to be provided;
• Lead or support the creation of local capacity to ensure operational sustainability;
• Liaise and coordinate with governments in any telecommunication related issues on behalf of humanitarian community;
• Support Digital Assistance interventions;
• Supervise national personnel, TDY, Stand-by Partners, FITTEST and Partners as required;
• Perform any other related duty as required.

DELIVERABLES:

• Project(s) implemented, handed over or closed in the field.
• All field missions documented, evaluated and feedback is solicited from partners, clients or field management.
• Proposal for continuous improvement or enhancement of TECF’s Emergency Preparedness and Response capacity and capability shared.
• Support the senior IT EC with financial management of the operation, including budget tracking
• Support the overall implementation of the CONOPS, and lead the implementation of the components under the delegated authority of the Senior EC.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education & Experience:	Post-secondary education AND minimum 10 years of experience in relevant field OR University degree in Technology, Business Management in relevant field and 8 years of experience
Knowledge & Skills:	Skills may include but are not limited to the following: Ability to design, plan and execute projects in the field, and specifically in emergency situations; Ability and willingness to operate in hard, at times extreme, living conditions, to respond and travel to emergencies within 24 hours, to operate in distributed / decentralised teams and to engage with and support partners; Ability to work independently through appropriate personal initiative and regular follow-ups; Highly developed written and oral communication skills with the ability to influence and adapt communication styles to different situations and individuals;  Collaborative hands-on team member and relationship-builder with a facilitative nature and strong business partnering skills towards colleagues and stakeholders; Highly developed Cognitive Capacity; Behavioural Flexibility.
Languages:	Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.

TERMS AND CONDITIONS:

WFP offers a competitive compensation package, which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP.

http://www.wfp.org Click on: "Our Work" and "Countries" to learn more about WFP's operations.

Deadline for applications: 9 February 2023 at 11:59pm Rome time (CET/CEST)

Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply.

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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