Monitoring, Evaluation and Learning (MEL) Coordinator – Amman, Jordan

Monitoring , Evaluation and Learning (MEL) Coordinator – Amman , Jordan
at GOAL Jordan

General Description of the Programme:

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.

GOAL has been working in North Aleppo Governate since 2019, through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, as well as emergency support for recently displaced household.

Job purpose:

The Monitoring and Evaluation (M&E) department consists of approximately 79 staff based inside Syria with remote management from Antakya in Turkey and Amman in Jordan. The MEL Coordinator is responsible for leading and coordinating routine project monitoring, liaising with GOAL and donor Third-Party Monitors, ensuring the implementation of programme assessments, baselines/endlines, and evaluations, overseeing the systematic capturing and sharing of programmatic learning throughout the GOAL Syria programme and beyond, while providing strategic leadership and direction for the M&E department. The role reports directly to the Senior Programme Quality Coordinator and has 2 direct reports.

The MEL Coordinator will provide strategic oversight and leadership combined with the technical expertise to ensure that GOAL’s MEL systems are implemented effectively and are agile and fit for purpose as the programme evolves. S/he will be the focal point in the programme for all aspects of MEL. A key part of the role will be capacity building and remote support to the M&E team inside Syria, as well as for GOAL’s partner organizations. S/he will be tasked with identifying strategic learning goals in collaboration with GOAL’s programme and programme quality teams while ensuring that they are harmonized with learning priorities at GOAL HQ. Advocating for accountable programmes will be key to this role which should ensure evidence-based programming and donor compliance in a remote management context.

Duties, objectives and competencies

Job Responsibility #1: Leadership and Management

% of time: 30%

• Oversee the activities of GOAL’s MEL team in Syria, which includes GOAL-direct MEL, and partner monitoring, providing technical support and oversight.
• Provide leadership within the Programmes team overall on issues of programme quality, monitoring, evaluation and learning.
• Coordinate and oversee the MEL work of the GOAL Syria response, including efforts around alignment of data management structures, systems, instruments.
• Lead on the implementation of GOAL Syria RoadMap, and oversee its deliverables.
• Lead regular Learning Review Consultations & Workshops with key stakeholders in GOAL Syria’s programmes.
• Lead on the finalization of the Learning Capture and Capitalization Framework and its regular updates.
• Establish and lead learning capture processes with GOAL partners, including facilitating regular forums to discuss lessons learnt, and their application to future programme design.
• Ensure the proper implementation of GOAL’s performance management system for direct reports, including individual and project planning, , regular feedback, coaching and mentoring, mid-term reviews and annual performance appraisals.
• Support the development of job descriptions, management structures and performance management, alongside the Field MEL Coordinator based in Syria.
• Oversee the MEL budget, ensuring appropriate grant budgets are developed and spending is in line with those budgets. Ensure SPQC is flagged on any issues and spending concerns.
• Provide capacity building, technical support and training to the MEL team based in Syria as well as the Programmes teams.
• Act as the main point of contact for MEL with donors.
• Represent the needs and priorities of MEL at internal and external venues as needed for the production of high-quality and actionable outputs of the MEL systems.
• Backstop for Senior Programme Quality Coordinator when on leave.

Job Responsibility #2: Support to Program Quality

% of time: 40%

• Lead on development and updating of Monitoring Frameworks, guidelines, and SOPs, bringing together tools and outlining systems.
• Design data collection tools, design and coordinate surveys and studies to support monitoring and evaluation of GOAL programming, including beneficiary satisfaction surveys. Ensure that MEL findings are channelled back to key programme staff to allow for programme design modification and adjustments, as necessary.
• Conduct systematic data quality audit checks for GOAL and ensure tool and reporting mechanisms are reviewed and updated to meet programme needs.
• Feed into the overall programme strategy, providing data and analysis as required for strategic purposes and new programme design, including proposal development
• Work with the Gender Equality and Social Inclusion Advisor to ensure that GOAL Syria’s monitoring approaches and tools are designed to be inclusive as well as enabled to support gender analyses at various stages of the project cycle including at needs assessment phase.
• Work with GOAL Syria MIS team to design MEL data management products to support programme implementation and decision making (i.e. document/content management, communication channels, PowerBI dashboards & GIS, etc.).
• Continuously look to incorporate new tools and technologies to capture learning. Collaborate with the wider Syria team to ensure that learning tools are embedded into existing processes and practices.
• Ensure that learning capitalization processes are supported through analysis of relevant program data and presented using suitable data visualization techniques to support the evidence-based decision making for program development and planning purposes.
• Craft strategic learning briefs and write high level reports, highlight success stories, support the communication of program impact/overall results, targeting a variety of external audiences including, donors, and partners.
• Work closely with GOAL’s HQ MEAL team to disseminate learning products within and outside the organization.
• Support SPQC on internal research initiatives for GOAL Syria and represent country mission on all external research initiatives that involve the region/HQ.
• Develop or update M&E plans and ensure that routine project monitoring takes place on time.
• Coordinate, supervise and review all assessments, evaluations, and research, and ensure prompt analysis and dissemination among stakeholders.
• Ensure that all grant proposals and reporting include solid MEL components and work with the Programmes teams to develop appropriate results frameworks, logframes and indicators.
• Continue to develop and improve on GOAL’s independent monitoring systems meant to ensure accountability, both to beneficiaries and to donors.
• Ensure that Lessons Learned generated from MEL activities are tracked and addressed and ensure participation of the MEL team in Programme Review and Planning meetings. Undertake additional roles requested by SPQC.
• Lead on GOAL MEL systems by which the MEL team supports the program implementation team in timely and accurate reporting to donors (Planner).
• Ensure proper documentation and administration of all MEL team outputs.
• Oversee the reporting of GOAL Global and country indicators through ensuring quarterly and timely reporting of indicators on the SCORE system and ITT.

Job Responsibility #3: Partners Engagement

% of time: 10%

• Ensure standardization of M&E tools used by GOAL and Partners, including monitoring tools, SoPs, Data Aggregation tools and guidelines, leading on training and orientation sessions conducted to ensure harmonization of application.
• Provide capacity building, technical support, and training to GOAL’s local partners on all areas of M&E.
• Lead on the process of Data Quality Audits for GOAL Partners, and ensure documented results and recommendation are shared with Partners.
• Review GOAL Partner M&E products and provide technical feedback as needed.
• Establish and lead learning capture processes with GOAL partners, including facilitating regular forums to discuss lessons learnt, and their application to future programme design.
• Coordinate donor communication with the partners as needed.

Job Responsibility #4: Third-Party Monitors and Final Evaluators Engagement and Contract Management

% of time: 20%%

• Conduct the technical evaluation of tender proposals for Third-Party Monitors and Final Evaluation suppliers for GOAL programmes.
• Manage the relationship with GOAL and donor contracted external evaluators and third-party monitors, those monitoring both GOAL and Partners’ programmes, including leading on communications, acting as the main focal point, coordinating tool and report reviews by GOAL teams and ensuring quality implementation and products.

Requirements (essential)

• Bachelor’s degree in any of the following: Social Sciences, Information Management, Development Studies, or relevant discipline.
• A minimum of five (5) years’ experience with MEAL activities for humanitarian programming.
• Strong knowledge of and demonstrated practical experience of M&E methodology (particularly appropriate quantitative and qualitative/participatory research methods), data analysis and report writing. Experience with Food Security, cash-based and livelihoods, Nutrition and WASH programmes MEL strongly preferred.
• Experience with management of MEAL systems with multi-grants/donors is a must.
• Experience in managing multi-sectoral programming is a must.
• Demonstrated experience with staff management; experience with distance/remote management a plus.
• Experience leading MEL systems, processes, and attaining quality results with partner organizations
• Proven capacity to build the MEL skills of colleagues, partners, and community members.
• Familiarity with Middle East and NWS context is a distinct advantage.
• Confident presentation and facilitation skills, proven record in provision of trainings a plus.
• Advanced skills with MS Office (particularly Excel).
• Ability to work under pressure, with minimum supervision.
• Excellent oral and written (English) communication skills.

Requirements (desired)

• Understanding of database design is desirable.
• Knowledge of statistical software packages, such as MS Access, SPSS, Stata.
• Knowledge of Sphere and Core Humanitarian Standards.
• Oral and written (Arabic) communication skills a distinct advantage.

Interested? Then apply for this position via clicking on the "apply now" button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.

Please note that only shortlisted candidates will be contacted.

GOAL has the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with GOAL at the same grade level and with similar job descriptions, experience, and educational requirements.

Qualified female candidates are strongly encouraged to apply.

The application deadline is 08 February 2023 , however, you are encouraged to apply immediately as we will be reviewing applications on a rolling basis, therefore we may withdraw the position before the advertisement’s closing date if a suitable candidate/s is identified .

Please note that GOAL does not charge a fee of any kind or any other financial obligation at any stage of its recruitment process (application, interview, processing, training, induction) or other fees, or request information on applicants’ bank accounts. GOAL does not work with intermediary institutions and individuals or employment agencies during the recruitment process. If any fee or payment requested from you at the application or any stage of the recruitment process, please do not respond .

GOAL does not accept any responsibility for the accuracy, errors or omissions of any of the information contained in translated advertisements by an independent party on other sites or through other channels.

General terms and conditions

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

• Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behavior protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behavior of a GOAL staff or partner.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.

Thank you.

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