Sales Account Manager

25 يناير، 2023

0 0 3 دقائق

الوصف الوظيفي

Job Summary:

Highly focused on customer account management and ongoing service, support and sales development with respective accounts in a defined geography and sector(s). This position primarily focuses on service and selling (additional products, tools and services) to existing accounts with an additional emphasis on new account acquisition. This position will provide service by troubleshooting and offering technical guidance by identifying corrective actions, solving product or application problems, implementing appropriate product applications, and solving other issues impacting customer accounts. This is a direct, customer-facing sales role with responsibility to retain existing revenues and close new revenue opportunities with both existing and new customers.

Responsibilities Include:

Achieve annual sales target for existing and prospect customers by delivering high quality customer service.
Own the account through proper management of top line target sales , agreed gross profit and payment collection
Implement companies sales strategies to improve the business.
Survey market potential in Riyadh by cold calling, identify potential clients and conduct active sales.
Perform sales presentations and demonstrate superiority of product / services that meets / exceeds client needs.
Negotiation with customers on commercial matters. Prepare Commercial proposals through company’s standard format.
Supporting field evaluation of new solutions during roll-out phase.
Active participation of companies CRM programs. Active engagement with other departments in the organization
Manage/Update Sales leads funnel on timely basis.

المهارات

Degree, Certification or Training Required/Languages (Required)

Bachelor Degree in Business Admin or Chemical Engineering.
Fluent in English, Arabic will be an added advantage

Soft Skills (desired)

Excellent interpersonal and communication skills (written and spoken). Solid demonstrated presentation skills with ability to convey complex information to a broad audience.
Strong time management skills with the ability to multi-task while being flexible with changing
Self-starter and results-oriented individual with the confidence to take risk and partner with business leaders as required.
High sense of drive and urgency with a positive outlook. Ability to implement problem solving techniques in order to resolve customer issues and take corrective action.
Strong analytical skills with the ability to interpret and utilize data and strategic tools to improve sales, meet goals, identify opportunities, and exceed customer expectations.
Demonstrated sales skills and/or training with ability to utilize consultative sales techniques.
Ability to work independently as well as thrive in a cooperative work environment.
Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint
Capable of training customer employees in product use and safety. Possesses basic understanding of P&L process.

Success Metrics

Drives Ownership and High Performance

Takes ownership for ensuring goals and targets are consistently achieved or surpassed
Fosters a culture of that promotes high performance, initiative and achievement
Plans and manages resources effectively to deliver on goals
Tackles goals with enthusiasm and removes barriers to success
Displays an ‘owner mentality’ for the business and takes responsibility for ensuring its success

Delivers Value and Results

Constantly seeks opportunities for growth and adding value to the business
Has a clear understanding of key factors that drive profitability, competitive advantage and organizational value
Anticipates and delivers on customers current and future needs
Ensures the delivery of a high quality service that fully meets customer and business needs

Builds Collaborative Relationships

Acts with diplomacy and maturity in intense interactions, ensuring any tension is resolved tactfully
Creates and encourages a climate of team work and collaboration across Sealed Air and acts as a visible role model for these behaviors.
Relates well to people at all levels, quickly building credibility and respect
Consults with others to achieve mutually beneficial outcomes

Is Decisive and Mobilizes Action

Conducts an in-depth analysis of available information prior to making decisions
Can act promptly when urgent decisions are required, taking calculated risks and making clear decisions
Moves promptly into action when decisions are made to keep plans on track