Relationship Manager – Commercial Banking (SME, Abu Dhabi )UAEN candidates only

Relationship Manager – Commercial Banking (SME, Abu Dhabi )UAEN candidates only

الوصف الوظيفي

JOB PURPOSE:

To acquire new and manage existing client relationships by identifying selling and cross selling opportunities through the daily analysis and interactions made with clients in order to deliver the targeted growth for assigned portfolio in line with the business plan

ACCOUNTABILITIES

1. Client Acquisition

Acquire new clients, complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience; achieve assigned targets and secure profitable business transaction

2. Portfolio Management

Offer existing clients new solutions, enroll clients for alternate channels and value added services to increase transaction volumes and grow the assigned portfolio

3. Relationship Management

Review client dossiers to ensure capture current and future needs; identify and respond to customers’ requirements and ensure complaints are resolved within agreed turnaround times to build and maintain long-term relationships

4. Risk Management

Conduct client visits; understand and report on risk profile and highlight/update approving authorities with any changes to enable necessary action to be take

5. Policies, Processes, Systems and Procedures

Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required

6. Self-Management

Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

7. Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

المهارات

Minimum Experience:

• At least 7 years of experience in banking in managing relationships and a portfolio of clients

Minimum Qualifications:

• Bachelor’s Degree in Business, Accounting or Finance

Knowledge and Skills:

• Balance Sheet Analysis
• Key Financial Ratios

Behavioural Competencies:

• Accelerate Growth: Level 2
• Drive Performance: Level 2
• Communicate & Collaborate: Level 2
• Build Relationships: Level 2

تفاصيل الوظيفة

منطقة الوظيفة

أبو ظبي, الإمارات العربية المتحدة

قطاع الشركة

البنوك

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

—

نوع التوظيف

—

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

غير محدد

المرشح المفضل

المستوى المهني

إدارة

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