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Customer Service Representative - وظيفتي
وظائف السعوديةوظائف بيت السعودية

Customer Service Representative

Customer Service Representative

الوصف الوظيفي

  • Understand the demand of consumers to provide timely service and solutions.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Troubleshoot and resolve product issues and concerns.

المهارات

  • Proven customer support experience.
  • Familiarity with CRM systems and practices.
  • Strong phone handling skills and active listening.
  • Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Fluent in operating the latest computer software and online tools.

تفاصيل الوظيفة

منطقة الوظيفة
الرياض, المملكة العربية السعودية
قطاع الشركة
الاستعانة بالمصادر الخارجية لخدمة العملاء
طبيعة عمل الشركة
صاحب عمل (القطاع الخاص)
الدور الوظيفي
خدمة العملاء ومركز الإتصال
نوع التوظيف
دوام كامل
الراتب الشهري
غير محدد
عدد الوظائف الشاغرة
10

المرشح المفضل

المستوى المهني
خريج جديد
منطقة الإقامة
الرياض,المملكة العربية السعودية
الشهادة
بكالوريوس/ دبلوم عالي

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