ENT Account Manager

ENT Account Manager

الوصف الوظيفي

Job Description

Who are we?

At Bayt.com we are committed to empowering people to lead better lives by providing them with the tools and information to build their lifestyle of choice. We are passionate about our services and seek to deliver the best experience for our customers. Not only are we devoted to our work and customers but most meaningfully to each other’s success. We want to better every life we come in contact with and have a lasting positive impact on the community.

What do we value?

1- We strive to be the best

2- We obsess about empowering others to lead better lives

3- Create value by doing more with less

4- Embrace change with a positive attitude

5- Communicate openly, honestly, and often

Job Description

• Responsible for increasing Bayt.com’s customer base by actively reaching out and contacting potential customers.
• Constantly working to improve the customer care experience, create engagement, and facilitate organic growth.
• Act as Bayt.com’s ambassador in reaching out maximum number of customers to promote Bayt’s business solutions
• Responsible for improving customer retention through programs and services provided to the customer.
• Actively listen to customers and provide them with solutions that meet or exceed their needs.
• Explain and demo all digital products of Bayt.com in person or online.
• Take ownership of customers’ issues and follow problems through to resolution.
• Create communications to keep customers in the know on current offers, pricing, support concerts, or any changes
• Determine customers' recruitment needs and prepare proposals to upgrade their experience
• Identify, up-sell, and cross-sell opportunities by building long-term relationships and providing quality customer service.
• Ensure coverage of your assigned stack through regular physical and telephonic meetings.
• CRM systems should be used extensively

الوصف الوظيفي

المهارات

Skills
Qualification

• BA/BS degree preferably in Business administration, Sales and Marketing, or any related field.

• 5 – 7 years of experience in sales. Preferably in an E-commerce environment.

• Car and driver’s license required

Required Skills

• Strong communication/ interpersonal skills. Responsive to customer and business requests.
• Strong client-facing communication skills (written, oral, presentation)
• Highly motivated self-starter who possesses a desire to succeed and learn for future growth and development.

المهارات

تفاصيل الوظيفة

منطقة الوظيفة

القاهرة, مصر

قطاع الشركة

خدمات تكنولوجيا المعلومات

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

خدمة العملاء ومركز الإتصال

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

تفاصيل الوظيفة

المرشح المفضل

المستوى المهني

مبتدئ الخبرة

عدد سنوات الخبرة

الحد الأدنى: 5 الحد الأقصى: 7

منطقة الإقامة

مصر

الجنسية

مصر

الشهادة

بكالوريوس/ دبلوم عالي

المرشح المفضل